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Shangri-La Dubai

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Elegance with Burj Khalifa views

Amidst Dubai's vibrant financial district, this hotel offers breathtaking views of the Burj Khalifa and proximity to premier attractions. Indulge in luxurious rooms, exceptional Asian dining, and rejuvenating spa services for an unforgettable stay.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is ฿3,158
฿4,046 total
includes taxes & fees
14 Jun - 15 Jun

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฿3,991 total
includes taxes & fees
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About this property

Shangri-La Dubai

  • Luxury family-friendly hotel near Dubai Mall
  • Close to Burj Khalifa, Shangri-La Dubai provides an airport shuttle, a poolside bar and a terrace. Treat yourself to a facial, a Thai massage or a body wrap at Chi, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes and yoga classes are offered at the health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool and an outdoor pool, along with sunloungers
    • Free self-parking and valet parking
    • Buffet breakfast (surcharge), an outdoor tennis court and a round-trip airport shuttle (surcharge)
    • An electric car charging station, babysitting (surcharge) and multilingual staff
    • Guest reviews say great things about the helpful staff, first-rate property condition and location
  • Room features
  • All 302 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
  • Extra amenities include:
    • Art supplies, childcare services and free infant beds
    • Bathrooms with deep-soaking baths and bidets
    • LED TVs with premium channels
    • Wardrobes/cupboards, LED light bulbs and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Renovations and closures

The following facilities or services will be unavailable from April 15 2026 to May 31 2026 (dates subject to change):
  • One of the dining venues
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 150 for adults and from AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 1506855

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Frequently asked questions

Does Shangri-La Dubai have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. One of the swimming pools will be unavailable from April 15 2026 until May 31 2026 (dates subject to change).

How much does it cost to stay at Shangri-La Dubai?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on 14 Jun 2026 start from ฿3,158, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Dubai?

Self-parking and valet parking are free at this property.

What time is check-in at Shangri-La Dubai?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM.

What time is check-out at Shangri-La Dubai?

Checkout is at noon.

Does Shangri-La Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 350 per vehicle applies.

Where is Shangri-La Dubai located?

This family-friendly Dubai hotel is located in the business district, within 2 mi (3 km) of City Walk and Dubai Mall. Burj Khalifa and Dubai World Trade Centre are also within 3 miles (5 km). Financial Centre Station is 10 minutes by foot and Emirates Towers Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1377 out of 1626 reviews
Rating 8 - Good. 148 out of 1626 reviews
Rating 6 - Okay. 53 out of 1626 reviews
Rating 4 - Poor. 21 out of 1626 reviews
Rating 2 - Terrible. 27 out of 1626 reviews

Reviews

Verified

10/10 Excellent

Amrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Friendly Excellent Breakfast shuttle Bus service On time
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Mirin

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended, great services and good quality food. Ambience is classy, great value.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Noor

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, staff is helpful. Close to the airport and dubai mall.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities
Highly appreciated and recommend this hotel excellent staff great location we will be staying here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

OFER

Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent the service is excellent beautiful hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nilesh

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, good accessible property, good breakfast.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Dio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Burj Kalifa from the room window was spectacular.
Room Window View
42nd floor bar view
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Amika

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, helpful staff, and delicious breakfast. My stay was wonderful and exceeded all expectations.
Stayed 14 nights in Dec 2025
Verified

10/10 Excellent

Parthiban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, fabulous location and excellent service.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Lumed

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, the kids loved it! Very polite and helpful door staff who were respectful and happy to greet you everyday.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing. What was more amazing Was the staff. They literally went above and beyond in every category to make our trip pleasurable. Whether that was organising birthdays celebrations, special amenities for a disabled person. We threw quite a few problems at them, each of which they went above and beyond.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

ANTHONY

Liked: Cleanliness
Staff and service was great
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Rana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great customer service. Hotel staff super friendly and also love the intricate details on everything.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities
Clean room and comfy bed!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very good service and nice staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, amenities
Location is great !!
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

NEIL

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel prime centre location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chengzhi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very accommodating service from staff and delicious food
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Zukran Aniq Bin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service from the hotel staff and also great hotel to stay in :) Highly recommended!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sandip

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, great view, extra ordinary staff. Very nice breakfast and amazing stay. Thank you so much Shangri-La Hotel for a wonderful and memorable stay. We will surely recommend this hotel to our friends and family.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Dena

Liked: Cleanliness, amenities, property conditions & facilities
Very attentive and helpful staff. Excellent location and facilities. Would give the highest recommendation possible.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful view of the Burj Khalifa. Breakfast was great. Staff were fantastic.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff. Delicious food. Wonderful experience
Dunes Cafe
HOi An
View from our room
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel were awesomely accommodating and helpful throughout our stay. Our room was comfortable and clean. The view of Dubai’s iconic Burj Khalifa from our room window made our stay more memorable. The breakfast buffet was exceptional! A true 5-star hotel!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nadeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ambience and location
Stayed 2 nights in Oct 2025