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"Whole experience underwhelming."

"We didn’t have a chance to use the amenities as it was a short stay. However, the property was very well maintained & super convenient. Despite having to pay for parking, we felt good knowing our vehicle was secure in an underground parkade. Breakfast was also good; lots to choose from."

"The hotel has a unique style and peaceful atmosphere. "

"Liked that they provided a free shuttle..7 minutes from airport. The property is a little rundown but clean. Wi-fi was out and told later at area where check in was that it’s back on. Went back to room and still not on for the rest of the night. Also called for a wake up call and never got it. "

"Agradecidos por el cambio de habitación y agua de cortesía a una más cómoda o amplia el punto que mejoraría o que no fue nuestro agrado, es el baño que está abierto o sin techo a la habitación y realmente salen todos los ruidos y olores llevamos 25 años juntos pero si es antihigienico y es un área con muchos pero muchos homeless lega un momento en que es muy incomoda el área donde está ubicado el hotel."

"Really good location. Right in china town"

"Easy in and out."

"The room was clean and comfortable. The staff were friendly."

"So, there are three Hyatt's in San Francisco. My reservation was for the Hyatt Regency San Francisco, at Embarcadero Center. There is also a Hyatt Regency San Francisco Airport, and Hyatt SOMA. I asked if there was a hotel shuttle from the airport, for Hyatt Regency San Francisco, and was told yes. Apparently, the airport shuttle only goes to Hyatt Regency San Francisco Airport. So, it took me south not north. When I asked how to get to Hyatt Regency San Francisco, at Embarcadero, they said order a cab or Uber. Staff made no concern over my situation, which I am guessing is a not infrequent."