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"Value for money is great, staff are helpful during stay and before for coordinating driver/guide. The setting in the forest is much nicer than staying in town. The only thing I felt was a let down were the pillow, too tall and hard so had to sleep without."

"Great location. Great staff. Clean room. Good food"

"I had a nice time staying in Khamsum inn . I wish I cound give them excellent rating. They need to work little more on that. Next time , I will ask for the room one above. Little away from noise and for a better view. Service staffs are wonderful , Like Drupchu , Purnima and others. Kitchen needs to be more professional. When I come back to Thimphu I know where to stay. Best of luck for Khamsum Inn ."

"room cleaning could be more thorough. They did not take used glasses, plates, shower cap. Heating was not on - but I was provided an extra heater"

"Don't get me wrong, the hotel is fine. But here, I will only focus on the unsatisfying part: the dining. The chief probably doesn't know how to cook a steak."

"I am from the US. This is my first time here. Excellent customer service. Especially the welcoming culture is very friendly. Made me feel very welcome. Every welcoming staff I encountered was well trained. Well trained staff."

"Services are not at par with the price. WiFi connection was always unstable and particularly the food was not to the standard of a 5 star hotel. "

"Delicious food, friendly staff, comfortable rooms. This has the whole package. Had loads of fun staying here. Had some problems with the bill payment but the staff went the extra mile to help me through the process. The owner is a fantastic man. My go-to place for whenever I return to Thimphu for sure!"

"Clean spacious rooms with kind friendly staff. A little away from the centre but only a short taxi ride. Food was excellent too. "

"Wonderful seevice by the staff, location is superb and is at a walkable distance to all the major landmarks at Thimphu. Highly recommended. "

"Please don’t think of staying here. It’s poor service and horrible food "

"Nice hotel for the value. Great location. Can use a big upgrade though."