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"Well located and nice size rooms."

"Great location and friendly staff. Some areas of hotel looking a bit tired and issues reported were not dealt with. Rooms are ok but seem disjointed with furniture & appliances in awkward positions. "

"Room was adequate. Bathroom clean but a bit dated. Door jammed shut and couldn’t get the shower to run hot."

"I was in Cardiff for a competition and so only used the room and no other facilities. It was lovely and clean, the toiletries were lovely but it was incredibly hot. Also a couple of biscuits would have been nice with the room refreshments. My husband checked us in and said the staff were all efficient and lovely."

"Nice clean room. Lovely receptionist who was very helpful."

"Hotel was great . Got caught out with the extra charge to use the spa as we thought it was included "

"We had an Estuary view … stunning view. Excellent choice of food. Staff really connect with you S someone staying at the hotel. Highly recommended. "

"No towels in the room. Shower had one temp. "

"The lady that checked us in was such a lovely lady (i think her name was Donna) so friendly, absolute pleasure to meet her. Bed was really comfy and breakfast was good. Management, you need to look after staff like her, she is a real asset. "