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"Clean rooms, friendly staff. Nice and quiet area."

"Was clean but very dated dull and drab furnishing, windows need net curtains or similar in the rooms that over look canal,436, as rooms opposite can see directly into your room if you don’t have curtains drawn which makes the room dark and the need for lights is not ideal, bathroom very old sanitary ware, toilet didn’t flush very well and took for ever to refill, cracked floor tiles, poor soap dispenser, really needs an update, overpriced. Hot breakfast was ok , no fresh fruit poor selection...

"Staff and clean room"

"Just a fantastic short stay. Staff were super helpful, courteous and attentive. The room was clean and the beds were wonderfully comfortable. Will stay there again"

"Totally unsuitable"

"We had a fantastic stay at the Celtic Manor, all the staff are well trained, polite, friendly & attentive. The hotel & grounds are stunning with a huge choice of bars & restaurants. The food was great & the variety at breakfast was superb. We will definitely be going back next year for our anniversary, they make you feel special , thank you. Guy & Diane"

"Historic, classic accommodation. Slightly worn around the edges, but that’s part of the yesteryear charm."

"Lovely hotel. Rooms clean with plenty of space. Staff really helpful and friendly. Would definitely return when visiting chester. "

"Staff are outstanding. Polite, professional and kind The hash browns at breakfast are the best anywhere in the world"

"Decent room, included access to the pool was really nice,"

"Room was nice enough but not practical ..... lighting was poor, there were no bedside cabinets, there was no dressing table, there was one easy chair and one stool (it was a double room so why not two chairs) bath/shower not guest friendly, the bath plug/drain did not drain properly which resulted in my having to stand in very hot scalding water for my shower and getting bright red feet as a result, there was no toilet brush either which is a basic hygiene matter. Bar etc was comfortable enough...

"The only thing that was acceptable about the Iris Hotel is that desk staff were polite. The carpets and other surfaces were visibly dirty. Looks like the hotel had not been cleaned in months perhaps years. The sheets on the beds appeared clean but were well used. There was mold growing in the shower and a crack in the sink. The windows were sealed shut and there were water stains on the ceiling. I had booked 4 nights at the Iris but 1 night was enough and on the morning of May 29 I checked out...

"We've been a few times now. All staff are very helpful. Especially lad on desk. Breakfast very nice. Beautiful spot."

"The entertainments staff were fantastic."

"Great hotel, location and staff very helpful"

"Lovely staff, decor a bit tired"

"We have eaten at this hotel many times, however, the first time staying over I should have done it sooner. Wonderful hotel and the staff were all extremely attentive."

"Just a pleasant stay x"