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"This place is absolutely filthy, it doesn’t look as though it has been cleaned in over a year. We would not recommend and still waiting for a refund as we left early. Very disappointing. Hotels.com you should take this off your rentals"

"Lovely clean hotel"

"Great stay "

"Didn't use the spa"

"All staff on reception were very welcoming/helpful. The room was very nice and clean great shower too."

"Lovely hotel nice and central ,staff were really nice and helpful.Breakfast was lovely all freshly cooked and very enjoyable "

"TV in room was the size of a small computer screen. There was a bracket on the wall for a normal size one but only a desk one was in the room. Room was very clean."

"Friendly Staff Very Clean Room Very Happy Stay"

"Lovely stay "

"No pets no work"

"A first class stay A huge and I mean huge bed. The hotel and our room was really clean. The staff all wonderful "

"Staff were lovely , rooms clean but beds were not comfortable, a bit to firm for my taste , otherwise charming hotel and there is a lift "

"Good spot."

"Clean and relaxing hotel, everything was fine. Staff friendly and helpful."

"Everything was top class and the breakfast wow !!!"

"Beautiful looking boutique hotel. Staff and service was excellent. "

"Wow what a transformation Imperial Hotel has had. So impressive love the new design of the hotel it is so modern and so bright. So comfortable the new beds, fab decoration in the room, so clean, amazing shower and a huge HD interactive television. Also loved the Welsh cakes, cans of Welsh water, Welsh coffee and quality tea selection. As usual the staff are amazing especially the receptionist. We will definitely stay again."

"Stayed in a King Suite which was amazing. Spa was lovely and very clean. Ate in the restaurant one night which was also very nice. Relaxing and highly recommended."

"Lovely clean huge comfy bed lovely bathroom and shower plenty of storage and all shamppo shower gel Tea coffee Good location and good price "