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I wasn't sure about booking this hotel, as I'd never heard of it. However it was amazing. It is small but that actually adds to the experience. We usually prefer larger hotels but this was truly 5*. It really feels like a special place. The staff all get the balance of attentive & friendly right. If we needed anything they seemed to arrive at just the right time. But they were never hanging around us. We stayed in the conservatory suite, well worth pushing the boat out for this, as the...

This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

Location was excellent and free car/taxi service from hotel if car and driver were around. Cost was high.

Absolutely lovely hotel, and lovely staff. Great facilities and extremely clean. Would definitely stay again!

Absolutely loved this hotel ❤️ from the moment we arrived until we left, the staff and service are exceptional as is the hotel and facilities. Couldn’t fault anything at all. The best hotel we’ve stayed in in London and I’ve tried many of the 5 star hotels here! The breakfast was epic! Honestly first class all round! We were given alcoholic welcome drinks on arrival In the beautiful new bar and showed around personally by the lovely Katerina. Will definitely be staying here again when we...

We stay at The Lanesborough regularly when visiting London. This was our second Christmas stay and we have already booked for 2024 because this hotel is wonderful. The staff are all incredible and make you feel so special.

The Connaught was a lovely experience, of a true London traditional hotel. Couldn't fault our stay. Facilities great incl pool spa area. Location perfect for new bond st /mayfair area

We had a lovely room, and the staff were excellent. A very comfortable home from home with great Martinis.

Beautiful hotel. Very clean and opulent. The staff were all very friendly and attentive. Glass of champagne on arrival which was delicious and special pastries and fruit to celebrate our anniversary. The only downside was the discretionary service charge which seemed rather steep on checking out.

Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.

Beautiful place.. amazing staff and beautiful piano bar too boot!

Friendly & warm welcome - first class service - very clean throughout, comfortable beds and quiet for such a central Mayfair position.

Charming hotel, attentive service, very comfortable room and bed. Would stay there again and would definitely recommend

The staff are so welcoming and the property is amazing. The garden is lovely and the room was very clean. Breakfast was excellent. Special shoutout for Moamen who was very helpful and welcoming to us. Thank you

We have had the most wonderful stay. All the staff are very welcoming and nothing is too much trouble. Thank you we hope to return in the future

Beautiful hotel ...1 of the best breakfasts

We stayed for the theatre. It was really great for location with everything within walking distance. Room was lovely and clean and shower hot. Good bar downstairs with comfortable seating to relax

Convenient