Search Lakeside Hotels in Somerset

"Terrible all around but the food achieved a new level - abysmal. If you’re thinking of booking, don’t!"

"Food was very good, large portions. Bed very comfortable room just needs a luck of paint but that is a small issue"

"I’d like to start off by saying the staff here, especially the manager and receptionist are exceptional, I cannot fault them in anyway, they went above and beyond to look after me, they get five stars. The down side is the hotel is very dated, it doesn’t look like the pictures, the gym is tired, the rooms and bathrooms especially and I didn’t have a good experience with the food. The manager sorted that though. My original room also was very damp smelling, but that was also resolved and I was able to move rooms. Unfortunately for me this wasn’t the relaxing spa evening I envisioned as a stopping point to my destination. I wouldn’t recommend and I won’t stay again. Best Western need to invest in this property, it isn’t the staffs fault, you have a very good team here and is a credit to your business, but you need to put money into the property and bring it up to date."

"Clean and comfortable, spacious room and very comfortable bed. Had a good night's sleep and would go back."

"Great stay - friendly staff"

"Ok and pleasant staff"

"The spa was getting sorting but overall such a pleasant stay, will be coming back again x"

"Staff were very friendly and welcoming and the room was fine. Just two thingxx as though which need improvement: - Wi-Fi was patchy at best. - Having gone to bed about 11, I couldn’t get to sleep because the bar music was blaring out into the courtyard below my room window and ended up phoning the hotel at11.30 to ask them to turn it off - though to be fair they did do that."

"The hotel was quiet and conveniently positioned. Recently decorated smart rooms with two kitchens available."