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"Venlig og imødekommende personale, god morgenmad. Tæt på mange seværdigheder"

"Convenient "

"Had to unfortunately cancel our accommodation due to a family matter, meaning we couldn't travel. Explained this to the hotel, but there was no consideration of this. In fact, they didn't even reply. Very disappointed at lack of communication/care. "

"I was charged higher than the booking price at the property (chose payment at property) The room had this stuffy smell and the shower wasn't so clean."

"Some of the staff is not really nice to customer and can’t speak English"

"Lovely clean, quiet room - just as requested."

"Nice breakfast, elevators were not all working so had to wait at times."

"The concierge seemed very annoyed to help us, especially when we didn't know German. He kept throwing up his hand and said no English and I don't know. I tried to use a translator app but he didn't want to use it..instead he asked the guests behind us to translate. It felt very unwelcoming and uncomfortable. It was a shocking experience for us. We have never experience such an inappropriate interaction before. It left a bad impression for us. This is not the best hotel to visit if you don't speak German or want friendlier service. "

"Felt like staying and a dirty cheap motel"