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"Wonderful terrace overlooking the pool garden. Great place to sit in the shade, have a coffee and (if you have to) work on the laptop."

"Great staff and hotel but could do more about the breakfast ( make in inclusive for everyone not just them"

"Friendly staff. Pool area needs sprucing up. Breakfast Buffett big and pretty good. Nice rooms and bathrooms."

"All was well"

"Hotel was great. Really nice buffet breakfast with a view of Kigali hills. Be aware that it is located in a very busy area. Hotel room was large and well appointed. Staff were friendly and helpful."

"We enjoyed our two nights pre-Christmas !! "

"No breakfasts included very poor service check-in was impossible via QR code "

"Staff was great Air conditioning was only in 1 room I booked a 2 bedroom apartment breakfast was very lack luster nothing to write home about needs improvement. The gym was a plus could be larger not much room to move around."

"Wonderful stay!"

"I’m delighted to be writing the very first review for this wonderful hotel on Hotels.com. As a brand-new property, Mövenpick Kigali has made an excellent first impression. The rooms are spacious, modern, spotlessly clean, and very comfortable. We also had the opportunity to try all three buffet services - breakfast, lunch, and dinner - and each offered a wide variety of fresh, delicious options. What stood out most was the warmth and friendliness of the team. While the hotel is still new and...

"Ms.Asumta was very friendly and helped me with the formalities. The chief waiter and his team were carrying all the time and presented a wonderful Tilapia for dinner. Don't trust some bad reviews about this place,now they are under new management "

"So yes this was 100% a white lotus type experience. That said. The service was impeccable. We went to kinigi for gorilla trekking and Sambora coordinated every detail beyond the permits. They did everything from finding the right outerwear to finding us a great driver. Meals were delicious. We sat every night at a long table with other guests which was fun - we were traveling as a couple so was nice to mix it up. But yes. White lotus. Just be prepared."

"I would not recommend this stay to anyone. I booked a cottage. When I got there close to midnight, there was insects crawling around. They changed my room to only have plumbing issues where as soon as you turn on the sink the floor flooded with water accompanied with spiders, for them to have to change me again to a very small room which is not what I paid for. Requesting a full refund immediately for this horrible experience. Waiting on Nicholas (manager) who can’t even make a decision without...

"Very nice Hotel, amazing services and kind employees"