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"Wasn't a beach or beach view. Hotel is very tired - really more of a motel"

"Excellent location but needs an update. Beds were soft, room smelled musty and heard doors slamming all night."

"We have stayed at this property many times, with different owners over the last 15 years. This most recent ownerships has updated the property with notable improvements. The room decor is newer and quite lovely. We appreciated the comfortable chairs on our deck that faced the water and the Newport bridge. The outdoor dining space is much improved, as well."

"My room was really small. The room needed to be upgrade. I had made reservations for king bed. They only had a queen for me. It was over 1,000 for 2 nights. Was disappointed with my room. The locate was perfect."

"Staff was so kind. Room was very clean. Would stay here again"

"Second time staying here and it was just as great as the first time!"

"Very noisy building the doors are heavy metal like hospital doors and you can hear every time someone comes in and out of the building"

"Good location, connect to the malls and close to the trail station walkable distance without luggage:) very clean, The front desk staff were professional and followed standard procedures, but the service felt routine and lacked warmth or genuine hospitality."

"We booked for a weekend in June well in advance but they told us because we had booked through a third party site we didn’t get the room we expected but was assigned a very small ada accessible room. No closets and we had to request a mini fridge for the room. Our view was a brick wall. Given it was over $750 a night it was a very disappointing experience."

"The room was very clean and the breakfast was good. The older gentleman at the front desk was very nasty. He was not hospitable and was always making snide comments."

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"Our stay was good would definitely return."

"The service was not very good, but it was early in the season so maybe they haven’t been trained well. I ordered a simple breakfast sandwich and it took 30 minutes. Also, we were assigned a room on the fourth floor and there is no elevator. The last flight of stairs was very steep."

"Perfect location, very quiet with beautiful grands and wonderful view. Our room exceeded our expectations and the breakfast was absolutely amazing, so many choices, something for everyone. We very much enjoyed our stay and are very grateful to all the staff for their attention to our needs and kindness."

"Good location and not far from downtown Newport. We appreciated the free shuttle that went between the hotel and downtown. The hotel was very clean, the beds were very comfortable, the staff were friendly and helpful, the parking is free, and there is a nice patio and bonfire area. We would definitely stay there again!"

"Don't expect breakfast. Just plan to grab something somewhere."

"Very expensive for an outdated, no amenities and very limited breakfast bar with expired milk. Very good location and friendly staff. Room was not very clean. Had a broken tile on the bathroom floor. The elastic in the sheets was worn from being old and wouldn’t stay on the king-size bed. Not sure I would go back to this hotel."

"Clean"

"Enjoyed the beach cruisers and the firepit"

"The room we got had no windows and had a wall of glass with floor to ceiling drapes and was literally facing the elevators. Never ever had that in my hotel experiences. And I’m a Gold Bonvoy member. I mean what the hell? I room not facing the water is one thing, a window facing the elevators is next level wrong."