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"A very good hotel with excellent service from its staff."

"The view was awesome to wake up too each day, rain or shine. The staff has been exceptional. Everyone from Kathyel, Sanchez, Eduardo & the rest of the kitchen staff made me feel like I was among friends. To Meliesha, Andres and Delroy with assisting with questions I had during my stay."

"Clean room. Some common areas need improvement like the toilets near the pool. "

"El lugar es sencillamente espectacular, el servicio de excelente calidad y el staff muy amable y amigable. La comida muy completa y variada, las piscinas super limpias y el servicio de bar muy eficiente y con gran variedad de licores. Me encantó el lugar"

"Overall, the property and staff were amazing, friendly, attentive, and always willing to help. The grounds & hotel were beautiful and well-kept, and we especially enjoyed the live entertainment each night. However, some parts of the stay didn’t meet expectations. The excursions and activities booked through the property were quite expensive, and we didn’t feel they matched the value for what we paid. A recurring issue during our stay was the in-room TV, it displayed another guest’s name and room...

" Bathroom sink was completely rusted, both faucets were absolutely disgusting and leaking every time we turned them on. They gave us a difficult time just to simply get shower towels. Everyday 2 days our room keys stop working and I would have to go to get them reprogrammed. On the last day they would not even give us shower towels because it was the last day. The entire resort smelt like sewage. In order to book 1 of only 3 restaurants there we had to wait in long for 2 hours in order to book...

"Guys, please don't stay there, it was the worst hotel I've stayed at in my life. It took me 4 hours to get there from the airport, when my friend and I arrived at the hotel, the room was dirty, stain on the sheets, and the bathroom was a mess. Although the staff was very sweet, and they changed my room, I didn't have a good time during my stay, the hotel falsely advertises itself as a luxurious resort, however, it is not that!!!"

"Really nice hotel with helpful staff and located in a very nice, safe area. Plenty of good restaurants, especially the pizza at Lucca across the street!"

"Next time you rent a property , tell the people the pool is being closed on Saturday for a special event /Private Party. Are you crazy??"

"Ein rundum schöner Aufenthalt. Sehr angenehmes Zimmer. Tolle Anlage und das Essen ist ausgesprochen lecker. Wir kommen wieder! "

"5star for sure !!"

"Excelente precio -calidad "

"Construction was happening on the 7th floor, was a bit noisy. The hotel does need upgrading so I guess this is where the construction was coming in."

"Clean room., sort of small.."

"Was a nice stay"

"The room was very nice, air conditioning worked well, great area close to shopping mall "

"great service all round "

"Toilet seat wouldn’t stay up. Closet light would not turn off. Shower door would not stay slid shut completely. The hotel needs to sound proof the windows. Breakest Buffet was excellent though! "

"Habitacion espaciosa y comoda"

"Todo estuvo perfecto c hermoso hotel y la atención increíble, súper recomendado "