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"Check in is a bit of a wait as it is quite a large hotel, so be prepared for about a 30 minute wait in line minimum. Other than that the staff were friendly and helpful, the room was astounding and the view was the best I’ve had in Niagara Falls by far. Ice machines are on every floor. The hotel is remarkably clean. Parking was expensive onsite (90 dollars after tax). Would recommend parking offsite for 10 bucks as a much cheaper option. All in all it was a beautiful hotel and we were very happy...

"Great location"

"Best thing about this place was the view. The lobby and restaurants are really dated. Breakfast omelet was CA$40! very over priced. Awkward separate elevator to get to flr30. Gym is in a different hotel. GoogleMaps address is incorrect. We were lead to a different place. Tower Hotel even knows about the problem but don't mention it when booking. I would not visit this place again."

"Room was very small and tight despite it being called a “ superior” room. However it was clean. All staff were very friendly and helpful. Staff really stood out. Breakfast buffet was good with a lot of variety. "

"The AC only had heat for some reason so it was super warm until I asked for help and they provided a fan."

"The shower was extremely small. I am only 5 ft but my husband is 6ft and it was difficult for him to move around. The bed was comfortable, but the blanket or comforter was really thin."

"No parking"

"The staff were extremely accommodating and friendly. They accommodated early/late check in/out to the room and parking. The hotel was clean and the amenities were great. The hotel was close to lots of restaurants and activities. Overall a great experience. I would definitely recommend and rebook this hotel in the future."

"Excellent room. Male manager would not honour the extra food perk that was given by a female manager earlier on May 12 to make up for errors on check-in on May 11. He treated me like I was lying and obviously didn’t have any respect for me because I’m an older woman."

"Very clean hotel"

"Very nice property and excellent location "

"Our original accommodation fell through and VRBO/Air BNB were true to their word and set us up in the Cambridge. Good location. Helpful staff. Clean. Thanks"

"None"

"Always excellent stay! Clean rooms, great staff, pool is always a lot of fun! Recommended for families with younger children!"

"The staff was very friendly and helpful. The property is dated. The entrance smells like cannabis. On par with NiagaraFalls prices."

"Close to airport"