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"I have stayed at Infinity Bay several times and keep coming back- I love it there! This was the first time that I stayed since you guys added the new pool. My only suggestion would be to add some shade (big umbrellas, shade sails) to the new pool (and to the other one too). Both pools are in direct sunlight for the majority of the day and the sun can be pretty fierce. Past that- I'll be back as soon as I can!"

"The hotel is a five star resort and you can tell since the moment you enter the complex. Its a BEAUTIFUL hotel, very well located, in front of that beautiful sea of Roatan. Since its kind of the last hotel its beach is more private and clean. The food is AMAZING, the rooms are big and so comfortable! the staff, very kind and customer service. We had the opportunity to see a weeding and everything was planned very special. Since it is not an 'all inclusive' hotel, be prepared to spend a lot...

"Best all inclusive in west bay"

"The staff was fantastic and truly made our stay enjoyable. The food was okay definitely edible but it could use more variety. The drinks were decent, but the liquor selection seemed to be on the cheaper side, and there weren't many options available. The pool was nice but smaller and shallower than expected. The beach area around the lounge chairs with umbrellas not enough shade also needs to be cleaned daily to improve the overall experience. Overall, we had a great stay and enjoyed our...

"Loved this place will be coming back soon "

"Diving and staff"

"Muy desactualizada las instalaciones, muy poca animación, no había habilitado pantallas para ver el mundial. Falta de promociones para llenar el hotel y poder dar un mejor servicio."

"experience so many problems at this place one that the light fixtures weren’t working second there was mold on the ceiling. We removed several times. Staff and waiters were not friendly. They would say good morning to some guest and not to others I believe because we had several issues. They were less likely to speak with us. We’re not friendly. My husband had an accident on the property and I felt like it was brushed over and not taking care of. There’s no landline. They rely on Wi-Fi which...

"En el restaurante mala atencion. El aire acondicionado del cuarto no servia. El descuento que brinda expedia no lo aplican como es y cobran por el servicio en la factura y es opcional"

"Excelente experiencia. Mis hijos felices, muy linda playa. Hotel en perfectas condiciones."

"Amazing staff, Bobby, Kevin and Maricela were wonderful along with everyone else. We felt taken care of by all. Food was amazing and the beach wow, unforgettable vacations. The bar was great never without a drink in my hand. My family and extended family are already planning for next year"

"I really wanted to love this property because the location is beautiful, but unfortunately our experience was disappointing. We stayed here from June 16–23 with a group of seven. During our stay, our section of the property experienced repeated power outages while other areas of the hotel still had electricity. We also went two nights without hot water. We found insects in our room during our stay. I understand that this is a tropical destination and seeing an occasional bug is expected, but...

"Amazing place if you want to just relax, staff was amazing and views were great. I loved the breakfast options. If you want to do more, you should rent a vehicle to get around, Also, pack your bug spray since you will encounter mosquitoes and sand fleas at the beach club next door. Bar staff was helpful with sightseeing ideas."

"This was the best trip I've ever been on! The Villas were just as described, so clean, and the room was cleaned every morning while we were at breakfast. The grounds were so beautiful and maintained wonderfully. The location was perfect if you are looking for a slower, relaxing environment, and access to the reef was incredible. The staff could not have done their jobs better, Sasha, Noel, Rose, everyone... The perfect curated group to make every aspect of our trip seamless. Food and drinks?...

"I cannot say enough wonderful things about my recent stay at Mr. Tucán. From start to finish, everything about this property and the experience exceeded my expectations. The room itself was absolutely immaculate. Cleanliness is clearly a top priority here, and it showed in every corner. Coming back to a spotless room with incredibly powerful air conditioning was an absolute dream—it cooled the room down in minutes and kept it perfectly comfortable throughout my stay. What truly sets Mr. Tucán...

"We stayed on a beachfront room, but unfortunately, it was situated right in front of the bar. So early in the morning, you could hear the staff talking loudly and laughing. I think that in this type of properties, the staff should more quiet, and let the guests have a more quiet vacation. The same happened while having breakfast, the staff communicates with each other by talking loud at a distance, which should not be the case. Otherwise, the hotel was very nice, very clean, very well...

"En general todo estuvo muy bien, el inconveniente fue que reservamos la habitacion con tres dormitorios con vista al mar, y estaba en el tercer piso. No hay elevador, y habian personas mayores que no podian subir gradas. Inmediatamente, Jairo nos ayudo y nos acomodaron en dos habitaciones. Todo el personal fue muy amable, en recepcion, bar por la playa, guardias y Jairo quien siempre nos aconsejaba adonde ir. El acceso a la playa magnifico, la piscina con vista al infinito muy relajante. las...

"I love everything about the place"

"….."

"This place is a small quaint boutique hotel & just the best location & staff. Definitely on my list to return. Strongly recommend. Get ready to be happy everyday"