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"Excellent service!"

"I will not recommend staying at Grand Coastal. The Deluxe Queen Room was very small and dated. The carpet is very dark, we were unable to tell if it was clean. The bathroom is very dated, everything is old and yucky. The towels provided were so small, I could barely wrap it around my 5 feet 109 lbs body. The hotel is on a main busy highway, the noise level is very high. It was impossible to get any sleep at all. In a nutshell myself and my husband did not have a good experience and would not...

"Location was in very Quiet area away from the fast rush.Easy access to major roadways.A 10 min walk to supermarket/Min mall/ Starbucks."

"I book this hotel last minute for two nights because it was very accessible to get around Georgetown and catching up with friends and family. The staff was very polite and helpful, My room was very clean and was able to enjoy some late night on the balcony. I would recommend some kind of fruit to go with the breakfast. Thanks for the unlimited coffee and the complementary snacks, juices and water in my room. Will definitely stay here again. I felt safe and secure."

"The front desk was awesome and helpful ! Love it here"

"Sharron is my most preferred hotel stay for overall services globally."

"Was awesome love everything definitely i will be coming back and recommend my family and friends to stay at this hotel 🏨"

"Terrible staff. I prepaid for breakfast. They couldn’t find it in their systems and continuously harassed me throughout my stay. I was with my 10 year old. Despite being told it was cleared, they continued everyday to pester me. I decided just to pay to get them to leave me alone. And I emailed corporate Marriott. On day of check out. They again told me I had an unpaid balance. Ridiculous. The rooms were not cleaned for two days. Despite asking repeatedly for room cleaning. No clean towels...

"No"

"Great hotel"

"I like the antique of the building and furniture but the glass door in the room was not maintained by cleaning the glass. The curtains had dirt spots, and if this was maintained, the overall would have been excellent."

"No English speaking people when checking in. There is a lack of service…. No towels when needed. Was asked to take my towel down to be washed instead of service to the room. Only one hard working person who seems dedicated but the rest were just sitting around! Noisy place at and it does not feel safe at night! I suppose they cater for a group of tourist who are no English speaking!"