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"Clean "

"Beautiful property in a great location. Food had no flavor at all, and was very bland. Bring enoigh cash as they dont take card. If youre canadian, you have even less payment options. I tried exchanging usd to Guatemala currency, but they dont accept anything less than $20 bills. "

"Excellent Stay. Super clean and Great pool area"

"Great breakfast and staff very friendly "

"Loved the place, the only problem is the rooms are not sound proof you can hear the party going on in the nearby bars. But this place is beautiful."

"El precio es demasiado elevado, me tocó pagar extra al llegar y con lo que pagué yo normalmente voy a decameron y 3 días"

"Everything was ok "

"El hotel es muy lindo, lleno de vegetación y manteniendo su historia. Lo único malo es que no está incluido el desayuno "

"."

"Todo bien con la reserva y la habitación ."

"Muy lindo hotel con excelentes vistas. Limpio y camas bastante comodas. Mi única queja es el mal internet en las habitaciones"

"Good"

"Buen hotel "

"Overall, I had a positive stay. The property is beautiful, rooms are clean and as described, and most staff were friendly. However, I had one very disappointing experience. I extended my stay one extra night because my sister and I were doing the Acatenango overnight hike and needed a safe place to leave our belongings and shower after, we were not even planning to sleep there. The front desk confirmed availability, we paid, and no one mentioned we might need to switch rooms. The next day, right...

"Great hotel, great food!"

"A stunning property with amazing views. It is nestled into the side of the mountain and designed to make the most of the lake views. There is lots of attention to detail. My room was beautiful and very comfortable. The bathroom and shower were great, which also had a lake view! It was nice to have the Guatemalan breakfast included in my rate. There isn’t anywhere else that’s walkable. All the staff were lovely and made every effort to ensure I had the best stay. I used the hotel’s recommended...

"Everything was great. God bless you "

"El mejor lugar para hospedarse en San Marcos la laguna , el personal super atento y la comida del restaurante es excelente , el único inconveniente es el ruido pero se entiende ya que es un problema de los hoteles de la zona"

"Hotel El Carmen with all its extremely kind people was beautiful. Especially dining on the rooftop terrace was such a treat every morning and night. Food was delicious. Location is excellent, you can walk everywhere and it was very safe."

"The room was clean and comfortable, the breakfast was simple and tasty, and the property was beautiful."