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Aparthotel

Apart - Hotel Casa Serena

4.0 star property

Choose dates to view prices

Located in the heart of Paseo Cayala, Apart-Hotel Casa Serena offers a tranquil retreat with outdoor and children's pools, sun loungers, a playground, and an arcade room. Adults can relax in the garden or visit the coffee shop after a day of family activities.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is ฿4,358
฿5,317 total
includes taxes & fees
20 Jul - 21 Jul

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, bedside table, lamp, air conditioning unit, TV, and a bench.

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Suite, 2 Bedrooms, Kitchen

A bathroom with a glass-enclosed shower, a toilet, and a towel rack.

Comfort Suite, 2 Bedrooms, Kitchen

  • 8 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Master Suite

Master Suite | Private kitchen | Coffee/tea maker, full-sized fridge, microwave, oven

Master Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Suite

A living room with a sofa, two armchairs, a coffee table, and a decorative vase.

Grand Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

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About the area

Located in Zona 10, a neighbourhood in Guatemala City, Apart - Hotel Casa Serena is in a shopping district. Botanical Garden and Museo Nacional de Historia Natural Jorge Ibarra are local attractions and those in the mood for shopping can visit Paseo Cayala and Gran Centro Los Próceres. Travelling with kids? Consider Natural History Museum and La Aurora Zoo. Visit our Guatemala City travel guide
View more Aparthotels in Guatemala City
Map
14 Calle 5-09 Zona 10, Guatemala City, Guatemala

What's nearby

  • A cityscape with a prominent building featuring a Coca-Cola logo, surrounded by roads and other buildings.
    Oakland Mall
    8 min walk - 0.7 km
  • Plaza Fontabella Shopping Center
    3 min walk - 0.3 km
  • Embassy of Canada
    5 min walk - 0.4 km
  • Avenida La Reforma
    8 min walk - 0.7 km
  • Embassy of Mexico in Guatemala
    13 min walk - 1.1 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.)
    15 min drive

Restaurants

  • Starbucks
    7 min walk
  • Restaurante La Poza
    2 min walk
  • Hacienda Real
    3 min walk
  • Casa Escobar Z10
    1 min walk
  • Uncle Sam’s
    1 min walk

About this property

Apart - Hotel Casa Serena

  • Upscale family-friendly aparthotel in a shopping district
  • Consider a stay at Apart - Hotel Casa Serena and take advantage of a terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with sunloungers
    • Free self-parking and valet parking
    • A round-trip airport shuttle (surcharge), babysitting (surcharge) and concierge services
    • 1 meeting room, a vending machine and luggage storage
  • Room features
  • All guest rooms are individually furnished, and include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
  • Other conveniences in all rooms include:
    • Shower/bath combinations, free toiletries and hairdryers
    • 50-inch Smart TVs with premium channels
    • Balconies or patios, separate sitting areas and separate dining areas

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 4:00 PM at scheduled times and on request
  • Area shuttle (surcharge) up to 5.5 kilometres
  • Car recommended
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • A coffee shop/cafe
  • A restaurant
  • Room service (24 hours)

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: USD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch Smart TV with premium cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Business centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: USD 15 per pet per day
  • Service animals exempt from fees
  • Deposit: USD 15 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free daily newspapers
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • In the city centre

Things to do

  • 24-hour gym
  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 30 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15, per pet, per day, plus a deposit of USD 15 per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 5)
  • Pet deposit: USD 15 per night
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

A car is recommended for transport to and from this property

Frequently asked questions

Does Apart - Hotel Casa Serena have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Apart - Hotel Casa Serena?

As of 19 Jul 2026, prices found for a 1-night stay for 2 adults at Apart - Hotel Casa Serena on 20 Jul 2026 start from ฿4,358, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Apart - Hotel Casa Serena pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 15 per night and a fee of USD 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Apart - Hotel Casa Serena?

Self-parking and valet parking are free at this property.

What time is check-in at Apart - Hotel Casa Serena?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Apart - Hotel Casa Serena?

Checkout is at 1 PM.

Does Apart - Hotel Casa Serena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-4:00 PM on request. A fee of USD 20 per vehicle applies.

Where is Apart - Hotel Casa Serena located?

This family-friendly Guatemala City aparthotel is located in a shopping district, within a 10-minute walk of Plaza Fontabella Shopping Center, Avia Mall and Gran Centro Los Próceres. Oakland Mall and Avenida La Reforma are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Apart - Hotel Casa Serena Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 100 out of 126 reviews
Rating 8 - Good. 21 out of 126 reviews
Rating 6 - Okay. 3 out of 126 reviews
Rating 4 - Poor. 0 out of 126 reviews
Rating 2 - Terrible. 2 out of 126 reviews

Reviews

Verified

10/10 Excellent

Shabnam Karimi

Liked: Cleanliness, check-in, communication, listing accuracy
Clean, safe, spacious, convenient & perfect for what we needed. Not to mention having a refrigerator is a huge bonus when traveling in Guatemala. The only minor down side was how hard the pillow was but overall, it was a great stay!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property, apartment like, well equipped, clean, quiet, close to the airport and many attractions.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, check-in, communication, listing accuracy
Very spacious rooms and living room area. Great value for the price especially if you want a separate bedroom
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort, communication
Clean and great rooms and also all staff .
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, room comfort, communication
the location was perfect. lovely decor and gardens. pleasant staff. great double room. i am coming back with family!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

reynaldo

Liked: Cleanliness, property conditions & facilities, communication
Always goode service from the staff and comfortable rooms
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Raghu

Liked: Cleanliness, property conditions & facilities, communication
The apartment hotel stay was excellent. I would definitely prefer to come back next time as well. The place is very clean and comfortable, conveniently located close to the airport and several nearby malls. It’s perfectly suited for business travellers and tourists
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Romantic with great food and beautiful pool
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice, quiet place to stay. Excellent service.
Stayed 9 nights in Nov 2024
Verified

10/10 Excellent

Monica

Liked: Cleanliness, check-in, communication, listing accuracy
Our stay at this hotel was truly exceptional—easily one of the finest hotel experiences I have had in a very long time. From the moment we arrived, the staff went above and beyond to ensure that every detail of our stay was as comfortable and enjoyable as possible. Their dedication to guest service made us feel genuinely welcomed and well cared for. The atmosphere was equally impressive; the hotel’s décor was absolutely stunning, creating a sophisticated yet warm ambiance that made us feel both relaxed and safe throughout our visit. Breakfast each morning was a delight, with delicious eggs and fresh vegetables, perfectly complemented by my favorite espressos. I would gladly return and highly recommend this hotel to anyone seeking comfort, elegance, and outstanding hospitality. A special thank-you to Magaly for making our stay so memorable.
Breakfast Room
Jacuzzi
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean and property was well taken care of. All the staff was professional and had no problem answering our questions. The hotel has a gate to walk through, not just anybody can come inside and the parking lot is also gated so they have staff that manage these services. Casa serena is located in a quiet, prosperous area that is walkable with at least 3-5 bars/restaurants nearby. We literally have zero complaints!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Dora

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is great. Local to all dining/bar areas. Free Parking, large size bedrooms with their bathrooms.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Julissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is always a pleasure to stay at this hotel. It has everything you need. It is like a home away from Home. Staff is very friendly and genuinely care about your comfort and satisfaction.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a fantastic stay. Had a whole beautiful spacious apartment with modern decor: living room, kitchen, bedroom, walk in closet, bathroom. Loved it! Staff is very friendly and helpful, thank you all!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Kip

Liked: Cleanliness, room comfort, communication

Spacious and clean

I was supposed to stay at the Westin with a group but was unable to since I waited too long. This place is 3 to 4 short blocks away. Sara the front desk lady is learning English and likes to practice, which is nice. The rooms were very spacious And more than I thought it would be. Nice hot tub, but didn't swim in the pool. I would definitely recommend this place.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

María

Liked: Cleanliness, check-in, communication, listing accuracy
Spacious rooms/apartments. Friendly staff.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Sully

Liked: Cleanliness, check-in, communication, listing accuracy
Safe and Central location, and friendly staff. Couch looked a little run down but overall the apartment was clean and convenient.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were very friendly and cordial. The hotel well kept and clean. The room was big, clean, pretty, all amenities working and with air conditioning. I definitely will book it again in the future.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Maritza

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place, I stayed twice and will do it again!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Christopher Allen

Liked: Cleanliness, check-in, communication, listing accuracy
We stayed for 5 days and loved the one bedroom, 1.5 bath apartment. The kitchen was lovely and well equipped for stay-in cooking. The area is very safe and walking distance to museums, the zoo, and the Oakland mall. Lots of good restaurants around. They take good care of the property (clean) and the door men were very nice and helpful.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, communication
Very clean, spacious, and felt very safe!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice stay.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Elida

Liked: Cleanliness, property conditions & facilities, communication
It was a wonderful experience and I love the food and the restaurant in the ocean was amazing
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

CLAUDIA

Liked: Cleanliness, property conditions & facilities, communication
I had a wonderful stay at Apart
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

james

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect stay, first class accommodations
Stayed 5 nights in Oct 2025