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"POD was really roomy and comfortable, the air conditioning was GREAT. Bathroom facilities were clean and the shower rooms were large. Would recommend staying in a lower pod just because the steps are difficult in the middle of the night if you get up to use the toilet."

"Très bien situé"

"Lovely hotel, the double bed was very comfy in a snug room that was immaculately clean. Really helpful staff and a great selection at breakfast"

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Park Plaza Riverbank was nice but the staff is t as professional or helpful. Specifically the head of concierge or head of guest services or guest relations manager. She was a bit combative and not as helpful. Needs to improve her communication skills"

"Bra och prisvärt hotell! Utmärkt service och mycket fräscha lokaler. Minus att det var mycket varmt på rummen, utan tillgång till AC samt att fönstrena bara gick att öppna väldigt lite. Plus att det fanns fläkt att tillgå!"

"The St Giles has undergone a drastic transformation under new ownership, and unfortunately, it’s all at the guest's expense. The once-standard amenities are gone: no in-room tea or coffee, and even basic towels are no longer a guarantee. To top it off, they are now charging a staggering £10 per item for luggage storage. With a pushed-back 3 PM check-in and stripped-back facilities, it feels like every basic service has been 'unbundled' just to price-gouge. Truly a shame to see such a central...

"Excellent appearance and location right on top of Victoria Station. But. The (king size) room was TINY with not even a single drawer for clothing storage, so we had to live out of suitcases for nearly two weeks. Sure we could have left, I know!)"

"lovely property and staff, will definitely be staying again"

"Loved the location and the helpful staff. Breakfast was great each morning and the lobby was very inviting. The rooms need upkeep. Carpet needed cleaning as did the bathroom floor. Room could use a fresh coat of paint. Walls were marked up and cracked."