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"Muy tarde entregaron la habitación . El check in era 3pm y mi habitación me la dieron a las 4:30PM"

"The room was big and the air condition was excellent very cool nice tv and nice views food was ok"

"The staff was very helpful."

"Amazing place to relax"

"Very clean. Good air conditioning Friendly staff Two beverages per person is not nice. And had to pay for water. Never hear of."

"very accommodating, helpful and friendly staff. clean and beautiful rooms. Amazing view of volcano from the property. restaurant food is delicious"

"The place is beautiful, clean. They just need update the beds for some more comfortable and also the floor’s bathrooms are kind sleepy easy to fell down. And also need to sell some snack or add vending machines."

"Great service"

"Muy bonito"

"This was our 3rd visit in 14 months. We love the Loft Apartments, and the staff have become more like a family to me. I truly appreciate how they treat me."