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"Outdoor pool has been out of action for some time, no mention of this on the web site... The hotel Is listed, as having indoor and out door pools which was one the reasons we pick it. The weather was fabulous and we were disappointed there was no out door pool facility..."

"had a 2 night stay and location good and in its heyday sure was a great hotel, but it is run down and needs a lot of money spent on it, room was very worn, wallpaper hanging off wall and bit tatty. we had a family room with bunk bed, and this it was very old and very noisy. The weather was very hot at the time of stay which was great for the weekend but being on 3rd floor the rooms were very uncomfortable."

"The hotel is absolutely gorgeous and spotless. We had a beautiful view of the ocean from our room, which was very spacious. The bed was quite comfortable and the rooms seemed to be sound-proof because it was so quiet and relaxing. Livermead beach is located across the street; the beach is beautiful, but the sand disappears at high tide, so be sure to plan your beach day around this. We also loved the stunning views from the rooftop terrace bar. We would love to return to Torquay and stay here...

"Wonderful one night stay. Huge beautiful room, air conditioning was a bonus in this heat. Loved using the spa facilities and outdoor pool. Nothing was too much trouble for the staff. Excellent breakfast."

"The staff were excellent, very obliging and helpful. The corner room 207 did not have a decent balcony only room for two small chairs. The other rooms were a decent size and the balcony was room enough for two chairs and a table.The area had single track roads and with a fair amount of traffic it took some time to get from A to B. The scenery was lovely from the hotel and the sandy beach was just over the road."

"Loved the room, nice and airy, big fan supplied for the heat. Very picturesque surroundings, beside a cool babbling stream with plenty of shade and colourful plants. Excellent internet connection. Bit of a surprise there was no restaurant, only a small bar area above the leisure facilities, however there was provision in the room to heat with a microwave and crockery and cutlery to suit bringing a takeaway back. Would have preferred specific warning on the website so I could have arrived...

"Beautiful setting, well maintained, very friendly and helpful staff, nice food."

"Decor in the room was very tired. Lining of curtains was torn. Flush on toilet came away when being used Staff were nice and helpful. Breakfast was good although I asked for extra toast which we did not get"

"Very modern. Lovely rooms. Air con was a blessing. Very nice breakfast"

"Outside of property very run down. Paint peeling and weeds all over car park and outside spaces. Outdoor pool doesn’t look like it’s been in use for years, filthy water probably built up rain water and rotten leaves in it. Inside hotel old fashioned but kept clean, large room but sealant around bath taps black in several place's. Staff friendly, didn’t use indoor pool so can’t comment on it. My room definitely didn’t look like the photos! Garden area in need of attention. Again photos make...

"Disappointing stay at this hotel. The staff were a little unwelcoming and the service was not great. A beautiful location but this was let down by terrible parking, poor facilities and attention to detail that wasn’t there!!!! The spa was poor with an outlook to a wall!! The room was also disappointing with hair on my pillow and uncomfortable cheap pillows. I was very much looking forward to this stay but was very disappointed."

"It’s fine, nice location"

"B"

"Checked out on arrival as the room had no air conditioning and the temperature of the room was at least 45 degrees, we were offered a fan but this would not have helped. The room was also really small, with an unpleasant smell but it was nicely furnished.Requested another room as apparently some rooms do have a.c. (The hallway leading to the room was a pleasant temperature) we were told they were fully booked (although Trivago showed 3 rooms available when we looked for somewhere else)...

"I booked the hotel as it says that it had air conditioning. It doesn’t when i asked the staff they were rude and unhelpful. This is a rundown overpriced relic of a hotel. The gentleman on reception was the rudest person i have ever encountered. Avoid"

"The Derwent Hotel itself was good and the hotel receptionist helped a lot when we had an issue with the Spa service. We went for my friend's birthday stayed on the Saturday night, had a great time and booked a surprise treatment for the Sunday morning, when she went down for the treatment it was not on their system and the receptionist was abrupt to my friend and asked if she had the right date, I went and showed all the information ( emails, when I phoned and the money that had been taken from...

"Exceptional breakfast"

"The air con was not working and wasn’t advised of this prior, poor service"