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"When we arrived, the pillows in the room were dirty, and there was no hair dryer for my wife. I called the manager, and they changed them. They don't change towels or make the bed—nothing like that during your stay. If you have a movie app, you're fine; otherwise, there are no local channels to watch."

"Great place."

"I absolutely loved this hotel. It was clean, quiet, and very comfortable. I loved the decor. I have to give special shoutout to the staff members who made the experience very pleasant, which included Freddy, Joz, and Gustavo. They were very attentive and accommodating. I don’t feel the need to explore other options for hotels to stay at when I come to Quito again because I only want to stay here. That’s how much I loved it!"

"Clean room, great location and so close to la Carolina park"

"It is a very nice suite . . nicely furnished . . spacious . . and really impressive."

"Nice apartment, Nice building, Nice area"

"No hubo ningúna comunicación entre hotels.com y el hotel en cuestión, me dijeron en todo momento que no sabían de mi reservación espere mucho tiempo a que me solucionaran y eso no sucedió, estoy pidiendo mi reembolso, ya que me tuve que ir a reservar a otro sitio."