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Reviews of Holiday Inn Express Hotel & Suites Dayton South - I-675, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Dayton South - I-675, an IHG Hotel
7701 Washington Village Drive, Dayton, OH

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1000 reviews" "
Rating 8 - Good. 243 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
The cleanliness and friendly service were up to expectation. The pancake machine was broken, and the pool closed earlier than expected, which were two bummers.
Stayed 1 night in May 2024

10/10 Excellent

Jevon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Excellent place to stay
Stayed 1 night in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Nothing I would have changed. Great amenities. Good location. Very clean and comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and they had a good full breakfast.
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the room was terrific, spared no expense with the little extras. Rate was excellent will stay again.
Stayed 1 night in Apr 2024

4/10 Poor

Matthew

Disliked: Cleanliness
None of the plugs around the bed were working. Had to move the bed away from the wall and plug in. Behind the bed were piles of dust balls. The room overall had a musky, dirty water smell. Just not worth anywhere near what I paid for the room.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is consistent with their quality of service and the rooms that they offer.
Stayed 1 night in Apr 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service
The breakfast bar was very inefficient and not great selection. The toaster is in a weird location and several pieces of equipment weren't working. They are currently doing a renovation, so some of the obvious problems--like the elevator button being held on by tape, will probably be fixed. There were no towels in our room when we checked in, so we asked a maid in the hallway. The next day, our towels were taken and only two were left for our family, so we had to ask again for more.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot pancake machine.
Stayed 1 night in Mar 2024

10/10 Excellent

Stephen, Grand Ledge

Stayed 1 night in Apr 2024

10/10 Excellent

Lacey

Stayed 1 night in Apr 2024

8/10 Good

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no body soap in bath tub container, no sugar or creamer for in room coffee maker, no muffins or fruit at breakfast bar, waffle maker non-functioning, otherwise a good stay
Stayed 1 night in Mar 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit off the beaten path, and not easy to locate,
Stayed 1 night in Mar 2024

6/10 Okay

Ronald

Travelled with family
It was a little run down.
Stayed 2 nights in Mar 2024

6/10 Okay

Brynne

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel looked like it was still under construction and the room was semi clean. There were stains on the couch.
Stayed 1 night in Mar 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. clean and friendly staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff has always been friendly and property is always very clean. There was no parking available in front of hotel and the back side is somewhat dark and away from any activity. I did not easily see a door to enter through on the back and as a female traveling alone I was not comfortable parking back there. Unfortunately the mattress on my bed was horrible, it sunk in and you could feel all the springs-very unusual for a Holiday Inn Express.
Stayed 1 night in Mar 2024

10/10 Excellent

Dorothea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 1 night in Mar 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

C

Stayed 1 night in Mar 2024

6/10 Okay

Victoria

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Lots of good things. Great staff ( but understaffed for how full the hotel was. The hotel was full of 8-14 year old kids in town for a sports competition and trashing the place faster than the staff could keep up. No USB ports in the rooms. The room was clean but 21st century prices demand a 21st century room. The mattress was terrible but the bedding was clean and nice. Great window blind! A big deal for me. The exterior trash receptacles on either side of the lobby entrance were overflowing from the time I checked in@6pm until I left at 11:39 am the next morning. Cigarette bits and trash at the lobby entrance. Breakfast service was very good and it was VERY busy. Job job staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always friendly and the rooms are in excellent condition.
Stayed 1 night in Mar 2024

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Room was very clean aside from some stains on the carpet in our room and some rips in the carpet in the hallways. Hot water and the water pressure was excellent. The bathroom and room was very clean. Hostess at check in was very friendly. Would stay here again.
Stayed 1 night in Mar 2024

2/10 Terrible

Kyria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this hotel 3 times now the staff is friendly, the hotel is clean, they are doing renovations so some areas look a little run down but they are working to get it updated, also we love the pool it is actually heated, there breakfast is really nice to.
Stayed 1 night in Feb 2024

6/10 Okay

Mary

Bare bones property. They first put me in a room on the first floor looking out onto a parking lot. I didn’t feel safe there and asked to be moved to a higher floor, which they kindly granted. The second room’s tile floors at the entry and bathroom were very sticky. I didn’t feel like I could complain again so I made do, and asked the cleaning folks the next morning to mop. The stickiness slightly improved. Also - I cut my leg on the exposed metal bed frame when I sat down on the bed. Not a great experience. The free hot breakfast was pretty good. Each of the 3 mornings I was there, they had eggs and sausage and all the carbs one could want.
Stayed 3 nights in Feb 2024

8/10 Good

Tamara

Stayed 1 night in Feb 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Pleasant staff and overall environment.
Stayed 2 nights in Feb 2024

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to highway
Stayed 1 night in Feb 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

John, Milford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay. Bed was comfortable, it was relatively quiet. Loved the hot tub and long pool was good for swimming short laps. Couch was stained, that was the only negative. Breakfast was decent and free!
Stayed 1 night in Feb 2024

8/10 Good

Amber

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
This place was very quiet & clean. Nice hot tub & the pool water was warm. Beds were very comfortable. Breakfast was great. To top it all off, they are pet friendly, so you don't have to leave your furry baby at home. I would recommend for a nice stay. 🙂
Stayed 1 night in Feb 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was conveniently located
Stayed 2 nights in Feb 2024

8/10 Good

Vallorie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cleanliness and the ease of getting on and off the expressway. Seems short staffed. Could not receive items needed in a timely fashion. Like extra pillows etc.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gerald

Stayed 1 night in Feb 2024

8/10 Good

Stephen, Powell

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The least appreciated aspect of this stay was the inability at the time to provide additional towels as requested. The best aspect was the on-demand immediacy of the hot water, and the wide variety of dining in the immediate area which was walkable.
Stayed 2 nights in Feb 2024

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was what we expected.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sarita

Travelled with family
Great place to stay!!
Customer service was great and I appreciated the cleanliness of hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good time
Stayed 1 night in Feb 2024

2/10 Terrible

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Front desk Apparently didn't do the check in the proper way. Well, I got everything in my room. Decided to go to lunch. Come back cannot get in my room. To find out that they had someone else check in to my room. So have to go and get new keys made. Then later on that night the same thing happened again. Front desk would not give us any explanation at that time. Could not find us in the system would not give us any towels. Cause we were not checked in to the hotel. Then about 330 that morning. We had someone walk into our hotel room that they gave my room again to another guest. Overall just had a very had experience on how the hotel was managed.
Stayed 1 night in Feb 2024

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and bright! Quiet! Not outdated!
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness
The hotel was very well kept. The staff were very friendly and efficient and response to a problem with our tv was handled very promptly and professionally! The breakfast was very good and the staff taking care of the customers and the cleanliness of the breakfast room were top notch. We will definitely stay at this hotel again and recommend it to friends and family.
Stayed 1 night in Feb 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Clean and mostly updated, shower leaked pretty badly
Stayed 2 nights in Feb 2024

6/10 Okay

Michael

Pros: Solid breakfast for the price - The staff over the top nice and helpful - seriously staff if 5 stars Cons: Pool was cloudy, hot tub was cold - They ran out of linens for pool Bed was lumpy and needed replaced
Stayed 1 night in Feb 2024

10/10 Excellent

Glen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Aimee

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Property is dated. No USB ports in the room, which is a huge inconvenience. Hot tub had a layer of oil/grease floating on top. Breakfast was pretty gross. Lots of areas that need to be improved.
Stayed 2 nights in Feb 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024