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"The hot water was not hot and was texted at 8:00 am about what time we were checking out. Checkout is 11:00 am."

"The bedroom spacious and the staff exceptional service."

"Amazing breakfast. Convenient location. Clean. Very nice staff. "

"It was a very nice & clean property staff was friendly. Annetta at the front desk was amazing and assisting us with check in."

"Clean renovated room and good breakfast. The"

"The room was clean, and big, and the staff were friendly and helpful."

"Everything was great, clean room and breakfast has many options and all were very good for hotel buffet breakfast. This was perfect location, right outside of the city but only 10 mins from where we were going in the city!"

"The breakfast was very fresh and the parking was perfect! The staff was very willing to help and always very professional and accommodating. The property is extremely clean. "

"The check in was ok. No amenities. 1 bar of soap. Had to ask for more towels and wash cloths and we had 3 in the room. The room only had 2. the office person said if we brought the used ones back she would give us another towel. Very bare minimum. Clean but I wouldn’t even consider it a hotel. More like a apartment that you need to have all your own stuff. No breakfast. Only Coffee and coco machines. I wouldn’t stay there again. But the beds were very comfortable."

"Always a pleasure! Best stay in Salt Lake City. The hotel is lovely and the food is delicious."

"Had 3 rooms for family. Property/rooms were clean, beds comfortable. Plenty of parking. Area seemed to be safe, away from heavy traffic. Breakfast was so so. "

"Please switch to hypoallergenic bedding/laundry like many other chains have done. The sheets made us itch. The TV remotes are in bad shape. Everything else was excellent."

"Staff wasn't consistently nice, there were no microwaves in the room, also had to pay for breakfast and the waters that were in the rooms."

"I’m not really sure why this place is rated so well . The front desk staff was great and that was the only good part. Every single trash on each elevator floor was shoved full , some trash in bags next to the trash can . When we arrived I checked the bathroom and there were hairs in the shower , on the floor and the counter of the bathroom. The phone in the room and all surfaces . After getting our suitcase set up I noticed a piece of toenail on the floor . The staff gave us some $ off ."

"The room was generous in size and the bed was very comfortable. The host was accommodating with the water bottles available since the water fountain was out of order during my stay. I would stay here again in the future."

"I said here with my son and it was great! Staff was helpful and rooms were clean. The bed was a little uncomfortable but otherwise everything else was great. Great location downtown next to the Gateway!"

"Overall okay. Shuttle takes longer than they say it will to arrive, waited more than half an hour even though they said it would be 10 to 15 min. First night had a cockroach in the room."

"Clean room and excellent shuttle service"

"T"