Search Hotels Near Dallas Art Institute, Dallas

"I booked my room needing two queen beds. When I showed up they gave me a room with one queen bed and a sofa. I did not get what I had booked and they did not have a double queen room to give me. I rolled in at 12:30am from a long drive from Houston so we were so tired. One of use had to sleep on the sofa, even though I had paid for them a bed. "

"The elevators only one work..The AC in the lobby was broken, staff had a fan to alleviate the heat. People were smoking right at the front entrance (including staff). breakfast was not great, nothing looked fresh and it was very plain. Door slamming all night long. It sounded like people were in and out all night. Apparently there was a fight on 03/06/26. The cops showed up and were interviewing people involve in the issue this happened in the morning. "

"The hotel itself was great! The parking facilities on the other hand… Oof! I’m a 49 year old man who doesn’t spook easily but it was creepy. The parking garage felt like it was pulled straight from a horror film. Medium lighting, dark areas, leaking water pooling on the floors, access to elevators not immediately clear. AGAIN, let me stress that the hotel was GREAT!"

"Couldn’t get house keeping to change fresh sheets after calling down 3 times all day. Tv cut off every 5-10mins , only one outlet worked in room "

"BED BUGS!!!! We came home with bed bugs and a rash. Two cars were broken into in the parking lot while we were there one night. "

"Roaches came out at night when I turned the light on .. I couldn’t wait to leave.the bed was not comfortable at all it had a dip in it. The carpets around the hotel were nasty . You can tell not being cleaned properly. The smell of the hotel smelled old.. cracks in wall areas an walk ways. I wouldn’t recommend this hotel "

"Love the location, the fully equipped kitchen, attentive, every day maid services offered, and the coffee!"

"I got the property was great. He was easy because it was close to SMU as I was visiting my daughter there I was just highly disappointed. They would not honor my Hilton honor points. There’s no reason they couldn’t have out of them on."

"Excellent environment Quite and feels cozy Kind staff Easy check in and check out Room was extremely comfortable we had the king suite and a beautiful view Plenty of space and the bed was the best Clean and beautiful all together "