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"Great location and nice staff "

"Clean, roomy, great services. Right smack in Bukit Bintang and across from Pavilion Mall is a huge plus. Very convenient. We didn't pay for the breakfast buffet (Capitol Cafe near by got many breakfast options, cheaper than the buffet cost). Elevator delays sometime created headaches (which is odd, there are six available...). Overall, no issues for our 3 night stay. "

"Attentive staff"

"Room was clean and spacious. Wifi was not fantastic… very laggy "

"The room exceed expectation. Compliment to Oliver for making our stay felt like at home & comfortable. Some other names deserve mentioning includes Hakim, Koy & John. Thank you trders Gotel & the team. "

"The staff were always very helpful. Although I thought the breakfast as expensive. Unless you went around and around again "

"Amazing property! Super clean, and I felt right at home. Only con is that there is no pool or gym onsite"

"Amazing hotel with excellent staff."

"Customer service is excellent. Very warm, accommodating and friendly. Room is perfect and spotless. Will make sure to only be staying at Hyatt each time we travel on Holidays or on special occasions. "