Search Hotels Near Crystal Ice Company Building, Pensacola

"Breakfast fresh daily though menu items changes. One day there was biscuits with gravy, another day had sausage links and omelet. Grits are instant. "

"The breakfast food was not good at all. Neither was the coffee. It was very acidic and made me sick. The bed was comfortable and room was clean."

"The hotel does not look as pictured, the room had a awful mildew smell. The beds were full not queen as I was told on reservation. This place looked like a run down motel I have reached out to customer care and the response is they will educate staff on the different bed sizes and evaluate the condition of the property. That is not a acceptable response."

"Parking was great - didn’t have breakfast "

"Clean room"

"Room wasn’t cleaned the best, especially having small children. A huge pill was on the floor by one of the beds and when I scooted the nightstand over a couple of inches I found a facial razor and various other items. The pill I trashed but I left the rest. There were hairs in the shower and a huge hair in the fridge. We were given one washcloth, 3 hand towels and 3 body towels for a huge double bed suite. When it’s late and you’re trying to bathe small children with a hand towel it’s annoying. Also, after checking out I realized one of my sons prized possessions had been left behind and could not get anyone to answer the phone, I called 6 times and the phone just rang and rang but every time I came by during our stay there was always someone at the front desk so very frustrated to not get through to anyone. "

"What a cool and spooky Queen Anne. Owner is a sweetheart. Comfortable room and easy walk to Palafox. Great location at a great price. AC blows cold. Breakfast was good. My goth kid already knew about that house. We didn't see the 'woman in grey', but you can definitely feel the history in the place. Built by sea captain and former mayor of Pensacola, William Hazard Northup. Go and enjoy."

"This is a converted church which means the rooms are not standardized and your experience might depend on which room you are assigned. The hotel has good beds and linens, but small rooms ( or some are at least) a very poor, loud, AC system, poor cleaning, very poor sound proofing of rooms. It really depends on the price point you pay. These rooms can be as much as $400. They are worth 1/2 that amount. If you are paying at that 1/2 rate, then maybe an OK proposition. For example in room coffee provided is "instant" coffee. That a cheap way for the hotel to provide this service ( less labour cost) but not in keeping with an expensive room Also, note this is a 2 star - staff-less hotel. If you have any issues, no one will respond to you. I waited 13 hours for a responce. Most reponces are written by AI - and contain very little useful information. This is our future I suppose. I am predicting an AI generated responce to this review !"

"Room was nice and clean and hotel was perfect walking distance to our show at the bay center. We are at the restaurant and ordered a burger, kids chicken and macaroni and the appetizer dumplings. The dumplings were good, everything else was pretty bad. I would suggest eating somewhere else if you want more than just a drink."