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"Under the beds it was extremely dusty with crisps etc from what seemed to be a while ago. No bedside lamps only the spotlights with 1 switch. Not ideal since it was a family suite with 2 beds considering we had young children who slept earlier than us. No mirror outside the bathroom. No cleaning service on a Sunday. Very dusty. Unfortunately will not use this hotel again."

"Very nice accommodation and friendly staff. Would happily stay here again."

"Staff and Patrons very kind"

"Do no stay at this hotel, it is terrible. It was totally run down. The curtains were ripped and hadn't been washed in years. The bathroom was filthy with brown stains in toilet and black grime on shower seals. The sink had hard toothpaste left on it obviously from the guests before us. The room itself was thick with dust and the carpet was covered in stains and hadn't been hoovered in weeks.Even the walls had dirty marks all over them We had booked 2 rooms and both were as bad as each other. We...

"Nice pub, with good honest food. Rooms are basic, but comfortable and they worked well for us for 2 nights."

"We would have rated the Castle excellent if we had slept better, but having a room on the busy main road made that difficult…we could imagine that another back room was much quieter. But the atmosphere was nice and both dinner and breakfast freshly cooked and well-presented were all enjoyable."

"I won't recommend this place ever to anyone... don't waste your money. Be watchful, they will want to put you in a room with no A.C."

"The breakfast was good,cleaning was ok with lovely staff,but no fridge in the room."

"Lovely hotel very clean only slight issue was the curtains not having enough hooks but it didn't effect my stay. Very comfortable bed and the air-conditioning was a massive plus with the hot weather. Would recommend to anyone"

"Lovely hotel within walking distance of Brandshatch circuit. A big shout out to Sam who decorated the room for my partners birthday. Also thank you to the staff for upgrading us. We had an enjoyable stay and will be returning on our next visit to Brandshatch Circuit."

"The room was hotter than the sun, the fan provided did nothing and even the floor felt hot. The towels and sink had hairs on them. The room had one plug socket and it was nowhere near the bed. The temperature of the shower couldn’t be controlled, it was extremely hot in the room so I turned on only the cold tap and when I switched it to shower it would still come out hot and change temperature frequently and I couldn’t control it."

"The duvet was damped because l think the cleaners didn't leave dry anoth"

"Breakfast was good, Staff where also good but for 1 person who came in and said "you have not paid for 1 breakfast" while we where eating which put us off and got a little embarrassed while there where other guest. it was a strange behavior could be racial issue ?, they allowed all 4 of us into the hall, they could have indicated then?... strange but i guess that is how they treat people who are non-white ? , The day was very hot there was a fan facing us which was removed when 4 of us where...

"Friendly staff, good location and free parking"

"Staff excellent, as was food. We wouldn't visit Royal Tunbridge Wells again but would stay at the hotel again"

"Another great stay for us while in the area for the Maid of Stone festival - nice room, quiet, great breakfast and plenty of parking."

"Very clean and comfortable."