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"I loved my stay at the Congress Plaza Hotel! Check in was easy, especially since I got to check in at 12 noon, instead of 3PM. My room was very spacious and my king size bed was made up nicely and it was very comfortable too! There were plenty of towels in the pretty bathroom. The flatscreen TV was nice to watch. My room was very chilly at night because the HVAC registers are now set for warmer outdoor climates, but the lady at the front desk gave me a warm thick blanket to use. There are lots of things to do on Michigan Ave within walking distance. I also walked across the street to Millennium Park. My concert at the United Center was only 3 miles away and my Curb Taxi was less than $17. The doorman Steve hailed my Curb Taxi and it pulled right up to the front door of the of the hotel. The doorman also told me about the Harold's Chicken and the Subway restaurants around the corner from the hotel and that made my day! I will be staying at the Congress Plaza again in the future! "

"The hotel was in a great location. The lobby/gathering area was great & my kids loved the pool. The rooms are basic, but comfortable. My only critique is that the common spaces could use some freshening up. I noticed stains on carpet and upholstery & some cushions were starting to get a little threadbare. Nothing that affected our enjoyment, but noticable all the same. All the staff was friendly & I would definitely stay here again."

"I liked the location of the property and how friendly and personable the staff was."

"Room was clean, spacious and staff was friendly and helpful with many suggestions for places to visit and eat"

"Loved the free water. Hotel staff (Pedro) was very friendly & helpful! The room was the perfect size for one person."

"Nice hotel close to everything "

"The staff was incredibly kind, attentive, and funny! The property was beautiful and clean, and in a perfect location for great food, art, shopping, and anything else you could think of. Very walkable and the staff were helpful in providing coupons, recommendations, and excellent service. We will absolutely be back!"

"The hotel was wonderful. The room was very good and quiet. The staff went above and beyond to make our stay wonderful"

"Great room! Would definitely book here again. "