โรงแรมใกล้สวนสัตว์และสวนคอตส์โวลด์, เบอร์ฟอร์ด

"The guy who welcome us on the arrival date were nice including in the morning with different guy. The hotel is nice and cute with lovely breakfast room. The lady who take care us for breakfast were lovely."

"Clean room, friendly staff, bed was very soft"

"We really enjoyed our stay at The Lakes by Yoo. Everything was clean and well designed and the pool and spa facilities were good. Most importantly the staff were welcoming, friendly and helpful. There was a minor issue with our original room so they kindly upgraded us to a suite for our final night, which we weren't able to stay in as we had to leave due to a family emergency, but the gesture was greatly appreciated. We hope to visit again in the future! "

"พนักงานมีความเป็นกันเอง และบรรยากาศในที่พักสวยงาม สะอาด แต่เสียดายอย่างเดียวคือไม่มีลิฟท์ ทำให้ต้องขนกระเป๋าเดินทางขึ้นบรรไดหลายชั้น แต่โดยรวมนอกนั้นดีมาก"

"Room,staff,food. All perfect"

"Loved the whole place but hard to communicate. The coffee maker did not work and we could not get an answer through the messaging or phone."

"การบริการของพนักงานต้อนรับ ดียิ้มแย้ม และให้ความช่วยเหลือลูกค้าในการยกกระเป๋าอย่างเต็มใจบริการ อาหารในห้องอาหาร คุณภาพดี บริกรให้บริการสุภาพ"

"Easy check in, staff were super helpful. Room was a great size, clean and nice and bright. Struggled to get the app to connect to my Expedia booking to control all the mod-cons but it wasn't critical - I could still use the TV remote the old fashioned way! Really enjoyed our stay here as an overnight stop to break up a long journey and would definitely recommend to other travellers!"

"The consistency of room service standard was not there. One day my room was cleaned well, i had 4 bottles of water i had 4 biscuits for each of us staying in the room. The next day i had no bottles of water, no biscuits, the two extra beds were not made. I was very disappointed upon entering our room after a long day out. "

"Room very clean, Bed very comfy and shower great. "

"No chair in room. Light switches impossible to reach from bed. Light bulbs too dim to read by. Carpets torn and not vacuumed. No phone in room. No tissues in room"

"Comida deliciosa, bebidas increíbles y los cuartos super cómodos!"

"Worth staying for the breakfast alone - outstanding. Cute rooms too!"

"not bad"

"Das Hotel liegt mitten im Grünen und bei der Anfahrt über das Grundstück freut man sich schon auf die typisch britische, alte Hausanlage. Im Inneren des Hotels geht der äußere Flair leider etwas verloren, eher so 80er Jahre Style. Wir hatten jeder die preiswerteste Zimmer Kategorie gewählt, gute Matratzen, das Fenster ließ sich öffnen und super war auch das warme und sehr saubere Bad. "

"Our room was small but spotlessly clean. Whole place feels like it's been fairly recently refurbed and it's "trendy" and attractive. Staff in the pub/restaurant downstairs are lovely and - although we only had some chicken wings as we were heading out for the evening - they were delicious. We weren't aware (possibly our own fault!) that the premises are not staffed overnight and consequently there are no food or drink facilities at breakfast time, aside from the tea/coffee in the room."

"Quaint old stone cottage style building with lots of history, beautifully preserved and decorated. Very comfortable bedding, modern shower with push button control. Conveniently located to town center, shopping, and bus stop. Restaurant on site was excellent as well. Staff was very friendly, welcoming, and helpful. "

"First, you can't check in till 5pm. Second, the shower is small and slippery when wet. When I mentioned that I'd nearly fallen twice and it needed a non-slip mat, I was told can't be done as this would be an admission that there is a problem. Plus, the light in the bathroom is on a motion sensor timer and kept cutting out leaving me in the shower, in the dark. It sounds comical but with the slippery shower base and total darkness, it wasn't funny. I had to open the shower door and wave my arm to...

"This stay at Blackthorn went above and beyond what I needed - some time and space for myself to write. In the comfort and peace of this hut in this location, I was able to write nearly 10,000 words, unheard of in my everyday busy life at home! The hut was perfect, the bed extremely comfortable with high-quality linens and duvet/pillows. Kitchen very well-supplied with everything I needed (and more). The bathroom was great too, shower a little on the less-powerful side, but I expected that seeing...

"Our luggage in the room was packed - while we were out someone entered our room and ransacked each of our suitcases. Nothing was taken but left us feeling unsafe to leave "