Search Hotels in Rainbow Valley, Colorado Springs

"The room was dirty, there was a freezer that was in process of being defrosted so when we entered the room there was wet towels and some that appeared dirty being used for that purpose. The water in the shower was extremely hot. The water from the faucet had to be ran to get warm. There was dust above the lamps by the beds. There was dirty black fingerprints and smudges on the wall in the bathroom around the light switch. Breakfast was the same each day, no variety and the eggs were often watery. The pool was under construction which we knew ahead of time, but was a bummer. It looked like it wasn't being serviced or worked on while we were there. The outlets were concerning they did not hold the phone charger except for one in the room and sparked once. The beds and the sheets were clean. And we received fresh towels each day"

"They charged us for $144 for items from there min-bar. I had to move some item so that I could place insulin and other refrigerated medicines in the refrigerator. We told them when we checked out, the manager was supposed to verify this, but they still charged us. We called but eight hours later they have not returned our call. You would expect better service $29 dollars a day for the Resort Fee."

"The room was amazing, incredibly happy it didn’t smell like covered up smoke. The breakfast was great with quite a bit of variety. The staff was very kind. My kids loved going to the pool. "

"Hotel is super clean and nice. Just wish they offered coffee in lobby instead of just in room. "

"The rooms are spacious and clean. Great view from our window. We were passing through and wanted to visit Garden of the Gods. We found the hotel close to the interstate and also very close to Garden of the Gods. Am very happy we booked a return stay as we head back home. "

"Location, service were great!"

"The Cliff House hotel is a unique treasure, with individually appointed suites that reflect the elegance of "yesteryear". The staff is amazing, very friendly and accommodating, always with a ready smile, focused on the customers' needs! Absolutely love the special touches in our E. E. Nichols suite: the toilet seat warmer, the blue light in the toilet, the towel warmer, the steam shower, the Jacuzzi tub in the bathroom, the marble floors, the turn-down service with chocolates and an informative newsletter, highlighting a different famous historical figure each evening, the cloths laid on the floor on each side of the bed (an old tradition), and the fireplace is another nice touch! Oh, did I mention the robes that are provided?! The restaurant makes beautiful & delicious food, the room service is very nice, love the "bags" of ice either delivered or available at the front desk for our ice buckets, as well as complimentary bottles of water. Especially love the French onion soup - magnifique! We frequented the bar one evening and Kelly (Kelli/Kellie/Kelley?) was super fun to have as a server. The sangria drink was very tasty and my husband enjoyed his beer! Utilized the fitness center, and really appreciated the variety of machines & equipment available. The view from our suite is amazing, with a large bay window around 10' to 12' wide allowing us to view the mountains, with a peak at Pikes Peak on occasion. Overall, we would HIGHLY recommend this establishment!!!"

"Room was clean, the staff were very helpful."

"The staff was very nice and helpful, but the Maintenance man, who was always working hard never failed to greet us with a smile and friendly attitude!"