Search Hotels Near Cocowalk Shopping Center, Miami

"This place it’s pretty old, no maintenance: very -Very poor conditions: - toilet water running - ac fan falling from ceiling - broken door with hole covered with a napkin preventing people see from outside - bed with close to no sheets and previously damaged with cigarette holes "

"I had a very disappointing experience during my recent stay. When I first arrived, I immediately noticed issues with the room. The sink faucet was broken and barely attached, and the sink itself clogged almost instantly after turning the water on. Throughout the night, the air conditioner stopped working, and on top of that, the door kept rattling and making a loud, unusual noise whenever the AC was running, making it difficult to sleep. The most concerning part of my stay happened the next morning. When I tried to leave my room, I found a ladder placed directly in front of my door, along with a large, loud hose running up it. I was essentially blocked in. I called out multiple times for assistance, but no one came. I ultimately had to squeeze past the obstruction myself, which resulted in my clothing getting dirty. When I brought these issues to the front desk, I felt completely dismissed. My concerns were not taken seriously, and I was simply told they would be passed along, without any real acknowledgment or effort to address what had happened. This experience fell far below expectations, both in terms of room maintenance and customer service. I hope management takes these concerns seriously and makes improvements so future guests do not have a similar experience."

" Older historic hotel with very small room. Bed was comfortable.No common space. No breakfast. Not really any other amenities but really good location."

"No heat"

"There's a hidden $26 per night "destination fee" charge that supposedly provides some basically useless benefits if you're on a one-night stay. The charge is not adequately noted beforehand, is not properly explained at checkin, and is mandatory. Once you arrive or make a non-refundable reservation, you're stuck."

"gret spot"

"The floor of my room was dirty during all my stay for days "

"Better hours"

"Historic building, good restaurants, pool and golf facilities. The building shows it age and although the room was well decorated and comfortable the general condition of the building fabric especially outside is in need of refurbishing, one lady at the Italian restaurant wasn’t that helpful when we were considering making a reservation, was the only low experience as the rest of the staff and guests were polite and nice to talk to. Good hotel but for the rate would need modernisation especially with a resort tax of circa $99 night. Unlikely to stay again but was worth a visit"