"Later afternoon of night 1 we checked into hotel for three nights. Upon check in was moved from queen room to king room. On night 2 we were awoken at 11:00 pm by pounding on our hotel door, even with the Privacy Please sign up. Front desk staff wanted to know why we hadnt checked out and what time the next day we were going to. After explaining our lack of sleep situation, and not very happy about being woke up in the middle of our night (4 hr difference where we come from), she asked we come...
"Everything was great with exception of the airport shuttle. It didn’t show up and apparently the night driver is not dependable. It was a significant ordeal to get to the hotel at 11:30 pm with two kids. Staff inside the hotel were great and tried hard."
"Very courteous front desk and bar area. Shuttles to and from the airport and train were key factors for us. Convenient and responsive. The room was very comfortable and clean."