โรงแรมใกล้สวน Clapp, Lubbock

"The property personnel were helpful, especially the proprietor who was on duty all 4 days of my stay. My room was very dusty. I have videos showing the extent. The bathroom had numerous cracks in the grout on a number of places, forcets on shower fixtures ,cracks in the toilet seat questioning the spread of infectious bacteria. The toilet grout at the base was cracking leading to overflows of fluids from showering. I do have pictures and videos of these areas as I was disappointed in the upkeep...

"My stay there was perfect! I had no problems with anything. Quick and easy check in."

"Have stayed here a number of times in the past, but will have to re-think after this last stay. The property is in a great location, but is showing its age. Thermostat was not working properly in our bedroom unit (heat coming on in the night during Lubbock summer?), closet doors did not stay closed, and bedside plugs that did not work were just a few annoyances. The breakfast bar was also pretty poor by all accounts."

"Very comfortable place"

"Horrible servicio y experiencia, solo por hacer un rewiew se enojaron los del hotel y hasta me cambiaron la clave de mi habitación porque estaban enojados por el rewiew que les hice, todas mis cosas adentro sin poderlas sacar hasta que sedieron a darme la clave porque les dije que los iba a reportar, no es profesional y el trato que me dieron es terrible, en mi consideración no deberian ser hotel hasta que no mejoren todos los aspectos, la habitación tenia moho en el baño y habian cucarachas...

"Property is old and run down. The room 122 we had was not cleaned properly. The sheets were not fresh. The room had a musty odor. The bathtub faucet didn’t work. On the flip side, Gargi from the front desk provided great support. The breakfast was decent. Overall this doesn’t look and feel like a Wyndham property at all."

"Nice, competent staff, clean room, thanks."

"Pool was closed for no reason it didn't say anything about the pool not being available"

"Great if ypur just staying for a night and passing thru. Had hot water bed was clean, and ac worked"

"Need to replace bedding/pillows specially bathroom/remodel but breakfast was excellent thank you"

"Worse experience of my life. Signs of bed bugs, no working TV, no wifi, no working phone, no hot water, the room was filthy, as soon as I checked in I wanted to leave. But was told I wouldn't be getting a refund. I even had the insurance. She was very rude. I got ahold of Expedia they even called motel still no refund. Site says free breakfast nope not even that... I took pictures of how disturbing it all was."

"The owner of the property canceled all third party reservations due to a popular event. Found out only after attempting to check in after the event at about 11:30 pm. Luckily we were only 2 hours from home, so we made the trek back home. Be aware of this issue."

"Lots of amenities and great location."

"Cannot watch Fox Sports."

"I very much liked this Holiday Inn. The rooms were very clean and well-maintained, and the staff members were very kind. I greatly enjoyed the variety of breakfast choices. My only grievance would be that the parking lot is only just barely adequate; I did always find a parking spot, but it was not always easy to do so."

"It was clean"

"I had a very disappointing experience with this booking through Expedia. Due to a simple date entry mistake, the reservation was made for June 19–20 instead of July 19–20. The error was discovered shortly after payment was processed, and I immediately attempted to correct it well before any actual travel date. Despite contacting both Expedia and the hotel right away, the hotel refused any adjustment or exception and repeatedly cited “policy,” even though this was clearly not a cancellation but...

"The rooms are clean and the staff was very helpful. They always had a smile and made me feel welcome."