Search Hotels Near City Nord, Hamburg

"This was our 2nd stay here and again we are very happy overall with the hotel. Particularly enjoyed free tea and coffee in the restaurant for hotel guests."

"I never write reviews for hotels because they are all generally good, but this hotel is AWFUL. The lobby is alright, but once you go up to the other floors where you’re staying, the smell of cigarettes and weed is overwhelming. There was NO ventilation in toy without a window, so there was a portable fan that was left on. My room smelled like weed and mold. I left Garner Hotel the day I checked in to stay at another hotel nearby because the shower drain wasn’t working and the room was in a terrible condition. The manager was delusional enough to tell me the shower drain is working. NOBODY should stay here!! AVOID this hotel! Book this hotel if you’re a chain smoker and want to smell cigarettes and weed during your entire stay. "

"close to train station staff welcoming and friendly room clean and bright plenty of lights bathroom had great heated towel rail heating very good in the room did not take breakfast so can't comment had a very comfortable stay and would recommend this hotel when visiting Hamburg good value for money"

"Poor service - staff unhelpful - room below average for the price "

"Great room and convenient "

"Short, easy15 minute walk from Terminal 2. "

"4 star hotel but hospitality and helpfulness of staff is underwhelming. Repeated issues with one of elevators during our stay which forced us to carry heavy bags down stairs to stay on schedule during checkout/departure. Reception desk didn't answer calls ( 5 mins of trying on two occasions). Some hardware (towel hooks?) missing in bathroom -hardware/screws sticking out of walls."

"The property was clean, bright, and very ambient. The staff were polite and courteous,, but lacked the true focus of customer care. We got there around 11am on the day of our arrival expecting to wait for our 3pm check-in. We were kept waiting for the room even though it was ready before 3pm. Then I had to request check-in even though we were sitting in reception not 2 metres away from the desk. Extremely poor customer service."

"hotel was fine, cleaners were very noisy outside my room. the corridor was very noisy all night"