"Booked 2 rooms at this resort on Expedia. Requested connecting rooms. Reached the resort late evening and was given rooms next to other but not connected. Room 1 with 2 single beds , a bathroom with nice separate shower and Tub. Separate Living room with great view.
2nd room was a kind bed, Accessible Bathroom. DISGUSTING with stains and hair. No separate shower just a curtain. We complained the front desk and the manager was polite enough to disinfect the bathroom. But it felt like staying...
"Excellent property. The staff were friendly and very helpful. The facilities on the property were excellent. Had an amazing treatment at the spa and my husband thoroughly enjoyed the golf course. We will be back!"
"Have stayed here regularly and always happy to return. Staff are always pleasant and professional. Rooms are immaculately clean, well stocked with tea, coffee, toiletries, etc. Bed and pillows very comfy. Room is quiet and parking secure."
"I had a comfortable stay at the Quest Preston; they provide all necessary stuff in the room and kitchen. It is so convenient. The staff make you feel welcome and are helpful throughout the stay. Good location—close to everything.Expedia offered an awesome deal, which made it worth it!"
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At night, I stayed in the room on 27 of December 2017 on room no. 501. Then, I got one guy, he has used the card trying to enter my room, after he couldn't open it, he just left. 10 mins later, he came back again with the card. this times, he could open my room. I had to push the door and told him that this is my room. Then, he told me that this was his room as well. Then he left my room. I called the reception to ask about the issue. The reception said that it was a mistake. I told I needed a...
"Hotel is gorgeous, I came largely for the interiors and they did not disappoint! Loved every part of it. Only downside is restaurants were fully booked, couldn’t even get breakfast or a drink at the bar even though we were guests. "
