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"The room was clean, but a lot older than it looks in photos. It was hard to find at first, and no elevator and small spiral staircase with kids and bags was hard. The location was close to station but not much happening around the property. Residential area mostly. Someone above us was very noisy at night. The property doesn’t own the area above so there was nothing we could do "

"Beautiful hotel and amazing Japanese Garden! Sky View restaurant was an excellent! Unfortunately, we were ignored at the Satsuki restaurant and felt unwelcome! Needed to ask to be served and it felt no one wanted to provide normal service! The food came out in the wrong order and my wife was served 10 minutes before my meal! The wage burger was over cooked! Again, could not get anyone to address! Response was sorry!"

"Right in the Akasaka district with plenty of access to all of Tokyo. Disney Sea is 45 min away and Shibuya is 12 min away….and everything else all by train. The food district in Akasaka is a 10!"

"The best experience and stay we could have had, enjoyed everything about it."

"Lives up to all of the ratings and expectations"

"Unglaublich tolles Haus mit mehr als ausgezeichnetem Service und perfekter Lage … absolut empfehlenswert!"

"Staff were all very friendly and we had good advice on how to get around and where to visit."