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Sonesta ES Suites Charlotte Arrowood

3.0 star property
Travelers can enjoy morning coffee in the lobby while planning a day of thrills at Carowinds Theme Park or relaxation poolside at this welcoming hotel

Choose dates to view prices

Located near Carowinds Theme Park, Sonesta ES Suites Charlotte Arrowood offers a comfortable base for visitors. Guests enjoy a free breakfast buffet, swimming pool, and 24-hour gym. Multilingual staff and on-site laundry facilities make longer stays convenient.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

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About this property

Sonesta ES Suites Charlotte Arrowood

  • Hotel near Charlotte Premium Outlets
  • Located close to Carowinds Theme Park, Sonesta ES Suites Charlotte Arrowood provides a free breakfast buffet, a corner/local shop and shopping on-site. Enjoy the 24-hour gym, as well as activities such as basketball. In addition to laundry facilities, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • A seasonal outdoor pool
    • Free self-parking
    • Tennis courts, a lift and barbecues
    • A computer station, multilingual staff and luggage storage
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 119 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • 39-inch LCD TVs with cable channels
    • Wardrobes/cupboards, kitchens and full-sized fridge/freezers

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Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fees vary based on length of stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October

Frequently asked questions

Does Sonesta ES Suites Charlotte Arrowood have a pool?

Yes, this property has a seasonal outdoor pool.

Is Sonesta ES Suites Charlotte Arrowood pet-friendly?

Yes, this hotel allows pets (limit 2 total). A fee applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sonesta ES Suites Charlotte Arrowood?

Self-parking is free at this property.

What time is check-in at Sonesta ES Suites Charlotte Arrowood?

Check-in start time: 4 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sonesta ES Suites Charlotte Arrowood?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sonesta ES Suites Charlotte Arrowood located?

Located in Arrowood, this hotel is within 9 mi (15 km) of Quail Hollow Club, Carowinds Theme Park and Charlotte Premium Outlets. NASCAR Hall of Fame and Charlotte Motor Speedway are also within 25 mi (40 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

6.8

Cleanliness

6.6

Amenities

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 333 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 141 out of 1000 reviews
Rating 2 - Terrible. 168 out of 1000 reviews

Reviews

Verified

8/10 Good

Francillia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice amenities and breakfast was good. Short overnight stay, not too much to review.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room awesome breakfast staff very nice and helpful
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice weekend getaway

Great location would definitely stay again. Nice basketball court and pool. Staff was very friendly.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Frances

Liked: Cleanliness, amenities, property conditions & facilities
Front desk employee was really nice and explained everything clearly, the room was clean and comfortable, only thing bad was that you can hear everything that’s happening outside barely rest bc of loud cars all night.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Danny

Everything was good hospitality, and we'll come back again
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice staff enjoyed my stay here.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Tiffanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy checkin, clean room, good breakfast
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, good breakfast, good vibe
Stayed 1 night in May 2025
Verified

10/10 Excellent

Desiree

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay very quiet and the bed was very comfortable.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place to stay love the kitchen inside the room.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and a good stuff
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not have any laundry services. The rooms were clean and the staff was helpful and friendly. The parking was well lit and seems safe.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tawana

Awesome staff. Convenient would stay again
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location from airport. Spacious room with good kitchen amenities if needed
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Jasmin

Disliked: Cleanliness

Just Ok

Room had roaches. Staff was good. Breakfast was ok.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel at a great price

Clean location and excellent amenities for the price. I extended my stay an extra 5 days because I liked the place so much. My only complaint was that I asked for new towels and bed linens on 2 occasions and did not receive them.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Gernola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely book again!

My stay was great! Location was quiet. It was conveniently located. Lots of stores and restaurants nearby.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Connie Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a hidden gem! Great quality amenities for the cost! Will definitely return!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for an extended stay. Breakfast is good if you can get to it. Kitchen staff were overwhelmed with breakfast... But food was good.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service

Family vacation

We stayed for 8 days the pool was a very nice perk. Kitchen was utilized. Only one complant was the people right above us sounded like they were having a wrestling match. Any one looking for a great breakfast/lunch should go to Cafe south!!!
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Johnét

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff clean room and amazing experience
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

kerry-ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love the morning breakfast the food was very good. staff was friendly. i love the room.
Stayed 3 nights in Feb 2025
Verified

4/10 Poor

Shannan

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed with my family for 1 night. Upon entry to the hotel there were two gentlemen outside smoking marijuana. The check in staff were friendly. Before we could even get to our room we smelled
Stayed 1 night in Jul 2025
Verified

8/10 Good

henry

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Nice rooms
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Capria

Liked: Cleanliness, property conditions & facilities
Spacey very comfortable beds
Stayed 2 nights in Mar 2025