"As soon as you walk in the reception area, it smells fresh and clean.The room was nicely made. My family and I had a beautiful view and could see a mountain. The bathroom door would not open all the way which made it a bit inconvenient. But, the hotel is quiet and safe and in a nice area.The pool was really cold since it's an indoor pool, so we couldn't enjoy it. But, we would definitely stay at this hotel again if we return to Helen."
"The hotel is styled with the German Alpine theme throughout Helen. It is in the downtown district with restaurants and shops. I would want to stay here for the convenience of getting around and the clean comfortable room again."
"We stayed in the king bungalow room with a full kitchen and spacious living room area, complete with a reclining couch and chair. The bedroom was a good size, and the bed was comfortable. The bathroom was pretty standard. Everything, for the most part, seemed new or nearly new.
Close to everything but not in the middle of it. FYI: The driveway up to the motel is pretty steep, which makes walking up it after a night at the beer halls or bars a little challenging. We would stay again."
"Front desk employee was amazing. She checked us in and also printed/shared the history of Helen. She was very sweet. The breakfast employee was also sweet and polite.
The building is outdated in places, it can use an outdoor facelift ans new windows.
The pool area can use some fresh paint and a good pool cleaning and painting update.
The bathrooms were clean and updated. The room were clean, but can also use some updated paint and fresh flooring.
We wish we had more time to explore the...
"We stayed 3 nights and it was Amazing. The hotel front desk peeps were extremely friendly. The rooms were updated and clean. I loved that it was in walking distance to everything (downtown Helen, shopping, dining, site seeing). We will definitely be coming back. "
"Perfect location. 5 min drive to downtown and peace and quiet once at the cabin. Comfy bed & pillows. Cute & cozy interior. Loved everything about our stay & will definitely be back. "
"I love everything on this property, is beautiful and have all you need, Cindy very nice, only few minutes from Helen, nice beds, I love it !!!!! 100 %"