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Hotel Villa San Francisco

3.5 star property
Guests can escape to tranquility at Hotel Villa San Francisco with rejuvenating massages and a peaceful outdoor pool surrounded by verdant gardens

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Located in Chapala Centro, Hotel Villa San Francisco offers a peaceful retreat with cooked-to-order breakfast and a charming garden. Enjoy massages at the spa or relax by the outdoor pool. Free in-room WiFi, coffee/tea in the lobby, and 24-hour staff ensure a pleasant stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Business services
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The price is ฿2,863
฿3,464 total
includes taxes & fees
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Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Laundry fee: MXN 150 per day
  • Spa fee: MXN 700 per person per night
  • Firewood fee: MXN 120 per accommodation per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Villa San Francisco have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

Is Hotel Villa San Francisco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Villa San Francisco?

There is free parking nearby.

What time is check-in at Hotel Villa San Francisco?

Check-in begins at 3 PM.

What time is check-out at Hotel Villa San Francisco?

Checkout is at noon.

Where is Hotel Villa San Francisco located?

Located in Chapala Centro, this spa hotel is within a 15-minute walk of Chapala Malecon and Lake Chapala. Jesus Gonzalez Gallo Cultural Center and Chula Vista Country Club are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 122 out of 205 reviews
Rating 8 - Good. 61 out of 205 reviews
Rating 6 - Okay. 14 out of 205 reviews
Rating 4 - Poor. 4 out of 205 reviews
Rating 2 - Terrible. 4 out of 205 reviews

Reviews

Verified

8/10 Good

Sean

Liked: Staff & service, amenities
The Hotel Villa San Francisco was delightfully charming with gracious and accommodating staff. The front patio, entry, and courtyard are well maintained and welcoming. I actually liked the Hotel -- however the one complaint I had, was the Safari room, which we stayed. It was a fairly basic layout that served our needs. However, 1. The bathroom was in need of major repairs. The bath tub was "soft", suggesting rot directly under the tub. It was also stained and poorly kept. The shower curtain was about 3 years past usable, and absolutely should be replaced (burned). 2. The Queen Bed (main room) needs a new mattress. It is partially collapsed/tilting towards the floor on one side. I did see into another room being made up, and it was clear the Safari room, may be the outlier. All-in-all, I enjoyed the Hotel.
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very attentive as we arrived. Very clean and we really enjoyed our stay. Will definitely book again while visiting Chapala.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the place and the staff. nothing negative to say
Stayed 4 nights in Mar 2022
Verified

10/10 Excellent

Latrese Fay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake Chapala is a wonderful place to experience real Mexican culture. The food was delicious and the shopping was reasonably priced. The hotel had a good breakfast. The rooms were clean and the service was friendly. My husband and I had a wonderful couples massage for $80. We will definitely return.
Stayed 3 nights in Dec 2021
Verified

6/10 Okay

Tanya

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was not hot water in the room. The hot tub was ice cold. The church rang there bells incessantly.
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Christie

Liked: Staff & service, amenities, property conditions & facilities
I liked everything.especially the people at the front desk and the Hollywood room. I will be back.
Stayed 7 nights in Dec 2021
Verified

10/10 Excellent

RICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel SF

Great small boutique hotel. Very well appointed and nice staff. Definitely recommend & stay again.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

KENT

Liked: Staff & service, amenities, property conditions & facilities
This hotel is on the one of the main streets in Chapala and directly across from the lake. It is charming and an older building with a large veranda on the front. It is here that one has breakfast and it overlooks the front garden and the road. The room was spacious and I had a king size bed. It was comfortable and I like a firm bed. Someone had been smoking in the washroom as there was a faint odor that I could detect every time I entered. The staff was excellent and very attentive. Breakfast was as stated and omelets or eggs, pancakes etc. with coffee, juice and fruit. There is a small pool out back set in a spacious and well appointed garden area. There is also a small bar out back. I recommend this place but do not expect a Hilton or a Marriott. It is a quaint, nice hotel in a small town.
Stayed 7 nights in Oct 2021
Verified

8/10 Good

Luz Amparo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar con mucha paz y excelente ubicación
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Alex

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location. Mosquitos were a major problem. Inconsistent hot water in the shower, no hair conditioner, very cheap shampoo.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy atentos, convenientemente situado.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Cecilia

Liked: Staff & service
Great location across the street from the lake/outdoor shopping. No on-site parking, street parking only. My only complaint is that the room & bathroom could be cleaned better.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Geovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio fue genial el personal es muy atento y amable.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Hisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El sitio está muy agradable, con decoración musical contemporánea. Limpio, con buen servicio y de ubicación muy céntrica, apropiado para el que va a conocer a Chapala.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso

El hotel es muy lindo y muy limpio. La atencion de los empleados es impecable. Camas muy comodas, desayuno muy completo.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Excellent place to stay in Chapala. Walking distance to everything. Excellent service with fabulous staff!
Stayed 4 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful feeling, interesting artwork, unique rooms and best location in Chapala. Staff was great. Good breakfast included.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great folks.
Stayed 7 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Couldn’t ask for a better location. Very quiet, beautifully decorated rooms. Facing the water, they were very kind to my dog.
Stayed 3 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and friendly
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities

Agradable pero no tiene estacionamiento

Bien, no tiene estacionamiento, es en la calle o pagando pensión, los franeleros (apartalugares) son molestos y abusivos, no sirven los dispensadores de jabon del baño y no hay repisa para el jabon.
Stayed 1 night in May 2021
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiant Luxury

This place is quaint and charming. The staff are helpful and attentive. The pool is gorgeous. The room was still a good temperature without AC. I loved the fact it had an attached balcony to your room. Being able to get fresh air at hotel is underrated
Stayed 1 night in May 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
It was a house before, close to this beautiful church.
Stayed 2 nights in May 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but it could be even better some room didn’t have ac
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Servicio, bellísimos lugar, tranquilo la atención muy buena
Stayed 3 nights in Mar 2021