โรงแรมใกล้เก้าอี้ 5, Big Bear Lake

"The cabin we've stayed was very dark to the point that was very unsafe on the stairs. The lights had an option of dimming and not dimming but the second option didn't work. Other than that was a very charming cabin and very good location."

"The hotel haha en excellent location"

"Great location, close to every destination for my trip. Friendly employees and very helpful with questions I had."

"The power went out 7:45 to 10:05 pm. The employee said that happens several times a year. And there is no back up generator to supply power when that happens. Unable to run heater in room during that time. It was pretty cool in the room. If this is an ongoing issue, the. Supply a back up generator so the guests are not completely impacted every time."

"I am amazed. A "Signature" Best Western Boutique Hotel. Very impressive. A touch of elegance in Big Bear! Will always choose this property when visiting. Excellent on every level. Room was immaculate."

"Really enjoy every moments there . Woman at the front was super nice. Great view with good services (free hot latte every morning). This is a 5 stars hotel !!"

"Hotel and room were at great location and felt like staying in the woods and nature. I would recommend this to friends and reserve this again "

"It was a nice room which was right on the lake."

"Some parts didn’t feel clean, and I found a note from a guest from February on the floor besides the bed."

"No informayion about the property, amenities or how the heater/ac worked was provided. The hotel looked old and unmaintenance by a professional. It looked like an untrained contrator did repairs yo the room. Never staying there again."

"Hello. the location is ideal in Big Bear. My room was neat and clean. The staff was friendly and efficient. They were professional and courteous. A couple of maintenance items that could use improvement. The hot tub was not hot. There was a smell of gas leak in the stairwell next to the front lobby. The upstairs third floor bedrooms were very hot at 85 degrees. The hallways upstairs were also very hot. We opened the windows to get some breeze to ease the heat. These appear to be all fixable...

"Old motel. Dated but I knew that when I made reservations. Needed help to get the heater and the TV going but they sent someone right away and then no further issues with them after that. Nice location. Good for a one night stay. Pool was heated which was a nice surprise for this early in the season."

"Clean room"

"The cabin was cozy and clean"

"Everything was wonderful except for the beds. Every bed was so soft it was hard to sleep in any bed. It was clean and quiet. Cool Cabins took really good care of us. Anything we needed or asked for they were on it. Loved that! The carpet needed a good cleaning also there were spots everywhere."

"We enjoyed using the hot tub and the location was very convenient. The house could use a deep clean though. The house felt very musty. The bed in the master is actually two twins bed which was an annoyance and there were very limited towels provided for showering/hot tub. "