Search Hotels Near Centennial Theatre, Vancouver

"This is what I wrote to the front desk but never got a response: I wanted to share my recent experience with you rather than post it on Google or trip advisor because these are all fixable things. I stayed recently at your hotel and it’s my second time. The rooms are clean and kept in good shape. The issues came with the staffing. It took over 30 minutes to check in. Your staff had people who needed more time but didn’t go to get support when the line was long. It was only when someone was looking for a job that a manager was called out and then helped check people in. As well, your bar staff regularly took ages to check on us and bring our orders. I waited 45 minutes to try and get a waitress’s attention and ordered food and a drink. The soup came before the wine did. But without a spoon. I watched the wait staff bring food to other people before coming over with the spoon I asked for. And the mice. There should not be that many mice visible in a bar space. That’s horrifying and should be dealt with. When you talked to the staff, they were friendly and accommodating but it really made me rethink booking there again when it took ages to get service. I will note, the door staff were exceptional and prompt. It was the front desk and bar staff that ruined this experience. "

"There were mice in the room "

"After 25 years of travelling to Vancouver on a regular basis I stayed at the Rosedale for my first time and it will not be my last time. The property was exceptional and the location to the downtown core was brilliant. I walked everywhere and always felt safe. The value for the experience was perfectly matched. "

"Location was not convenient for restaurants and/or pubs within walking distance - bathroom sink did not drain - breakfast was minmial"

"Fantastic"

"Excellent location. Gorgeous room. Very relaxing. Restaurant top notch food. "

"Lovely staff, great location, good bed, older and damaged rooms/surfaces."

"Quick check in. Plenty of parking. Ice machine (so I could ice my bad shoulder). Microwave/refer/hot water machine for coffee....nice beds & clean bathroom."

"Nice staff. Basic hotel for a quick stay in the area. "