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"The property needs to be cleaned up. There was trash every day in our bungalow hallway area. The same trash. It was never picked up for the entire week. Paint was peeling badly on the pool and outdoor bar areas."

"The hotel was amazing and the staff was extremely nice and very helpful. Will come back to Faimont Hotel"

"My husband and I just returned from a stay for 4 days at this resort for his birthday. We travel quite often, but it was our first time in Puerto Rico. Overall, the resort was great! Food was amazing! Staff was helpful and friendly! There were a couple of issues, but they were quickly rectified! ..."