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"Pros: near SM, big fridge, good WiFi connection, easy check-in. Cons: Broken furnitures, lights, plugs. Nasty pull out bedding, and dirty pillow. Stained, discolor towels. Molds on the bathroom. Room has strong odor (a mix of sewage and a fabcon smell)."

"Stay was okay"

"Let me start with the good. The view of the ocean in the distance was great. It's not hard to see my room had not been cleaned in a long time. I can see black mold in many areas of the bathroom. The room had a bad smell. Within the first 30 minutes of being in the room, we both saw three cockroaches. One was dead under a table. we checked in shortly after 2:00. It was brightly lit in the room. I knew that once it got dark many more cockroaches would appear. We immediately packed our...

"We had a fantastic stay!"

"Nothing is good with that property"

"There were no hand towel in the bathroom. I tried to ask for it from the front desk but they refused. The bath towels looked dirty with big brown stains on them. The foot towel looked more dirty. Not sure because of it's color or poorly washed. The lights in the room and bathroom were too dim. All the rest were good."

"Everything was excellent"

"This is one of my favorite hotels. We stay here everytime we visit Cebu because it’s centrally located and close to shopping and entertainment. But since it opened I don’t think there were any renovations/refurnishing done to the hotel rooms, lobby furniture, and pool area. Although the rooms are kept clean and the huge lobby, you can tell it’s aged and needs an upgrade. I hope management will do this and make it a priority. The concrete steps near the pool area poses a hazard. I stubbed my toe...

"Everything was exceptional 😊"

"Buffet breakfast and dinner are wonderful. Smells good in the common areas."

"Very accommodating frontlines."

"The AC unit continued to freeze up and turn off. The unit was a small one to begin with and the maintenance team said to turn it off for an hour to defrost when it happens… then, my fiancee and I were stuck in the elevator for 15 minutes. The alarm didn’t work, the call button didn’t work and the camera was monitored or wasn’t working as we tried to get someone’s attention. My fiancee was crying and I was alarmed as the temperature grew to very hot inside. I eventually attempted to pry the doors...