Hyatt Regency Cape Town

5.0 star property
Luxury hotel with 2 restaurants and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Hyatt Regency Cape Town

Sports facility
1 bedroom, premium bedding, down duvets, in-room safe
Bar (on property)
Lobby
2 restaurants, breakfast, lunch, dinner served; Halal dishes
Hyatt Regency Cape Town, in the city center, offers a comfortable retreat with a poolside bar, sauna, and steam room. Enjoy breakfast at two on-site restaurants and stay connected with free WiFi. The concierge ensures travelers make the most of their Cape Town visit.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
  • Laundry
  • Gym
The current price is ฿6,585
฿7,649 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

Club Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Separate bedroom
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Separate bedroom
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

Executive Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 120 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Separate bedroom
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 69 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Separate bedroom
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Mountain View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Separate bedroom
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
BUITENGRACHT STREET, CAPE TOWN CITY, CENTRE, 126, Cape Town, Western Cape, 8001

What's nearby

  • Long Street - 3 min walk - 0.3 km
  • Kloof Street - 9 min walk - 0.8 km
  • Cape Town International Convention Centre - 13 min walk - 1.2 km
  • Two Oceans Aquarium - 20 min walk - 1.7 km
  • Cape Town Stadium - 2 min drive - 2.1 km

Getting around

  • Observatory Station - 7 min drive
  • Cape Town Station - 13 min walk
  • Cape Town (CPT-Cape Town Intl.) - 21 min drive

Restaurants

  • ‪Honest Chocolate Café - ‬2 min walk
  • ‪Iron Steak And Bar - ‬2 min walk
  • ‪Bodega Ramen - ‬2 min walk
  • ‪Scala - ‬2 min walk
  • ‪The Ladder - ‬2 min walk

About this property

Hyatt Regency Cape Town

Luxury hotel remodelled in 2020 and located near Long Street
Located close to Cape Town International Convention Centre, Hyatt Regency Cape Town provides an airport shuttle, a poolside bar and a corner/local shop. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Halal dishes. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with free cabanas, sunloungers and pool umbrellas
  • Limo/town car service, self-parking (surcharge) and express check-out
  • Babysitting (surcharge), a TV in reception and a lift
  • A computer station, multilingual staff and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 136 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with designer toiletries and deep-soaking baths
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, mini fridges and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (ZAR 1 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 3 km
  • Free shopping centre shuttle
  • Limo/town car service
  • Secured, covered parking on site (ZAR 140 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 126 Cape Kitchen & Cafe
  • Signal Hill Terrace

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (280 square foot of space)

Outdoors

  • Beach towels
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Renovated entire property - November 2020

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 450.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for wired Internet in public areas: ZAR 1 per day (rates may vary)
  • Airport shuttle fee: ZAR 700 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: ZAR 140 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: ZAR 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Hilton Cape Town City Centre
Hilton Hotel Cape Town City Centre
Hilton Cape Town City Centre Hotel
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Hotel
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Centre
Hyatt Regency Cape Town Hotel
Hyatt Regency Cape Town Cape Town
Hyatt Regency Cape Town Hotel Cape Town

Frequently asked questions

Does Hyatt Regency Cape Town have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Hyatt Regency Cape Town?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Cape Town on 2 Nov 2025 start from ฿6,585.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Cape Town pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Regency Cape Town?

Self-parking is available for ZAR 140 per night. Limited spots are available.

What time is check-in at Hyatt Regency Cape Town?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Cape Town?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hyatt Regency Cape Town provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 700 per vehicle applies.

Where is Hyatt Regency Cape Town located?

Located in Cape Town City Centre, this luxury hotel is within a 5-minute walk of Bo Kaap Museum and Long Street. Bree Street and Greenmarket Square are just steps away. Cape Town Station is 13 minutes by foot.

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Reviews

Hyatt Regency Cape Town Reviews

8.8

Excellent

9.2

Cleanliness

8.2

Location

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 335 out of 592 reviews
Rating 8 - Good. 184 out of 592 reviews
Rating 6 - Okay. 40 out of 592 reviews
Rating 4 - Poor. 18 out of 592 reviews
Rating 2 - Terrible. 15 out of 592 reviews

Reviews

10/10 Excellent

Sarfaraaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, go-to Hotel!

Excellent as usual, friendly, efficient and highly comfortable
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, we’ll be back
Stayed 1 night in Feb 2025

8/10 Good

Prabhakar

Liked: Cleanliness, amenities, property conditions & facilities
The property was good but everyday during breakfast they will run out of coffee beans and the service will scramble to get them. Coffee machine was bad.
Stayed 3 nights in May 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were great, Sedick was very helpful, beautiful hotel. Thank you for a great stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Han

Liked: Cleanliness
The staff here are all friendly and helpful.
Stayed 9 nights in Dec 2024

10/10 Excellent

Nikitha

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Very professional staff who go all out to make you feel at home
Stayed 2 nights in Jun 2024

10/10 Excellent

babu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing welcoming staff Great break fast
Stayed 2 nights in May 2024

8/10 Good

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would do it again

Good place - friendly staff - Central - Good rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Paul Leung

Liked: Cleanliness, staff & service, amenities
There were no stores around the neighborhood.
Stayed 1 night in May 2025

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The very best service anywhere

Room had a lovely view of table mountain. The food was excellent and the service undoubtedly the best that we have ever experienced! There is a free shuttle bus to the Waterfront every hour and free pick up too. We will not even look to stay elsewhere on our next visit. It will be here!
Stayed 4 nights in Jan 2025

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Service was amazing
Stayed 1 night in Apr 2023

10/10 Excellent

Jacque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed many more days than planned - we left luggage & traveled out & back.
Stayed 3 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and made me feel welcomed. The breakfast buffet was great
Stayed 3 nights in Jul 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & friendly staff! A place to stay. Tanks to Monalisa & Nadine, Roberto&Roberto - Itay
Stayed 3 nights in May 2024

10/10 Excellent

Michael Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The best service I’ve received at a hotel in my life. Staff was beyond attentive and friendly.
Stayed 5 nights in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and very helpful. A special thank you to their concierge, Sedeeik. He was amazing with arranging personal tours for us and made my wife's birthday quite memorable. Thanks!!!
Stayed 7 nights in Nov 2023

10/10 Excellent

Cressida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zee and Amin at the front desk was extremely helpful with coordinating family activities. Their knowledge and willingness were greatly appreciated. All of the staff was very welcoming, and I would highly recommend the Hyatt hotel. The area is close to a few restaurants and the Waterfront; great location. The suites were beautiful with a nice view. The variety of foods at breakfast was more than enough, so much variety and it was hot and fresh; made to order. I am definitely staying here again, when I'm back in Cape Town!! Worth every penny.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful experience!

Across the board, this was a 5-star experience. The incredible staff are attentive, friendly, and helpful. The room was clean, comfortable, and luxurious. Abubakr at the front desk was particularly helpful in pointing out coffee shops and fun places to visit.
Stayed 1 night in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cape Town

All the hotel Colleagues from cleaners to reception, front door and breakfast team were excellent. They could not be more helpful and made me feel at home….thank you
Stayed 2 nights in Jan 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

There was a little mix up when we checked in. I booked a Club Room & when I asked about Lounge access, I was told it wasn’t part of the booking. The gal at the front desk called right after I got to my room to apologize for the mix up & yes we did have access to the Lounge. Everyone was extremely nice & helpful! Longke (working at the front desk) was extremely helpful with information about surrounding areas & things to do at the Waterfront! He also kept us laughing!
Stayed 1 night in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If staying in Cape Town's City Centre, this is one of the top properties. The rooms are modern, comfortable, safe and immaculate. When I arrived, the hotel could not find my booking, which I made almost a year earlier. Fortunately they made every effort to sort the situation out. I found this property a helpful homebase, in visiting several downtown tourist sites including District Six and The National Gallery. It is near to many of the bus routes, which makes getting a ready a cinch. Lodging in the Bo-Kaap district was interesting too. Hearing call-to-prayer was an unexpected and pleasing sound. I stayed during NYE and the festivities roll right through the corner intersection. It was quite the party. My favourite feature of the hotel was the take away cafe/kiosk in the lobby. Great sandwiches, coffee and sweets and at a great price. My least favourite hotel feature was the pool area. It doubles as a bar with numerous guests smoking cigarettes and Hooka/Shisha. It's nauseating to an extreme. A peculiar mixture of clientele too. For my last Cape Town day, I've moved to Camp's Bay Village. It's down-market, but much more authentic and free of pretence. I recommend visitors mix it up, a couple days in the city centre and a few days at the beach. Value rating = medium.
Stayed 4 nights in Dec 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Worst part of Cape Town trip

It was extremely terrible. I tried to call the reservation desk two days prior to checking in. No answer. Then upon checking in we were given a room with a bathroom that looked like it was made for a hospital room, not a 5 star hotel. There was no curtain and as a result the shower water soaked the whole bathroom floor which was a huge slipping hazard. The sink was a small hole in the wall. The bath gel, shampoo and conditioner came in very very small bottles. Barely enough for one person, let alone two. Which you pay more money for 2 ppl occupancy. The in room dining menu was no where to be found. In room fridge was empty except for 2 bottles of water. We had to call and ask for bedroom slippers and bathrobes. They said they do not provide this unless guest specifically requested it. They were also missing a hair dryer. I assume this should be standard in a 5 star hotel. But it was missing from the room. Calling down to concierge, in room dining and housekeeping was a nightmare. Absolutely no one answered. Only reception was answering their phones. And when talking to reception, their response was so slow. I ended up going down myself to order in room dining because even though they promised to get back to me, they didn't (i waited 30 minutes). Hotel promised to make it up to me, but poor communication between the hotel staff just ended up with confusion, more problems and almost renegging on what was previously promised to me. Extremely terrible hotel.
Stayed 3 nights in Feb 2023

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, good sized rooms. Friendly staff. Gym was easy to use - pool a bit smaller than it appears on photos. Door staff and check in team very helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are incredibly kind and helpful especially Mark who gave us special attention.
Stayed 6 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well located Hotel with a fabulous operational team. Shout out to front reception and doormen in particular I would definitely stay here again.
Stayed 2 nights in May 2025