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"The location was good."

"At the time of making the reservation and the time of check-in, the hotel does not disclose their policy to only change bed sheet only once every 4 days. Had this been revealed, I wouldn't have made the reservation or checked in. This omission is intentionally misleading the public"

"Toilet broke twice and had to wait a couple hours for them to clean a new room. Nice desk staff. Handy to grocery , dining and wiki watchee"

"Property was clean Breakfast wasn’t great"

"Room smelled like smoke"

"Clean room, modern amenities and amazing staff "

"Ok. "

"This was my first time staying at this hotel. When I arrived the gentleman at the front desk said the key controls the lights. I looked at him puzzled like what are you talking about and he said you gotta put your key in in order to turn on the light. That was not clear direction. I said I don’t know what you mean and he said - well. You gotta put it in the holder so when I got to the room, I finally understood, but it was not clear direction and he seemed annoyed. Then every time I entered the...

"Roaches In the room, limited cramped parking, $50 surprise deposit on arrival, dirty ice machine, clogged shower heads, and a very unfriendly front desk upon arrival. Checking out, the morning guy was a lot more friendly. "

"Felt like I was walking into a jail and the front desk guy was extremely rude. The bed was very cheap uncomfortable and reminded me of a pull out bed from my couch. The pillows were a disappointment better off using my backpack as a pillow."

"Breakfast was great "

"Staff is very friendly and professional. Hotel clean. Very satisfied"

"The inn was very clean"

"The ambience was great. The room we were in was on the small side. Room was very clean, Desiree did a great job. Room lacked outlets around the bed had some just not enough to accommodate chargers. Needed an additional small table under the TV to allow for personal items. Soundproofing not good between the rooms however the Hacienda is a lovely historic property. My advice would be study the size/layout of your room before you book."

"There was a mix up with our room but was quickly adjusted and staff went out of their way to help up and get us to where we needed to be. We were very close to the pool and area restaurants. "

"Front desk personnel were very professional and helpful."

"Well maintained property. Beyond friendly staff. Clean room. Enjoyable breakfast and coffee out all day."

"This stay we did not have the breakfast for the two days, we slept in. Room was clean but smelt musty. Mattress was soft. Staff was great! We stay here cause it's the closest hotel to our son's place and unfortunately he does not have room to put us up. Both stays we never went to the pool. Hotel is very conveniently located."

"Came for BTS and it was a nice area to stay for a night"

"Cute af. Solo traveler here and a girly girl. Loved it."