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"Clean room, great staffs, very helpful airport shuttle and the spa is amazing"

"Everything was exceptional!"

"Everyone at Bai Hotel was very welcoming and helpful all throughout our stay. 100 percent returning on a future stay!"

"There were no hand towel in the bathroom. I tried to ask for it from the front desk but they refused. The bath towels looked dirty with big brown stains on them. The foot towel looked more dirty. Not sure because of it's color or poorly washed. The lights in the room and bathroom were too dim. All the rest were good."

"Staff was absolutely exceptional."

"I appreciate all the kindness they have provided me and to all the staff."

"Clean room, Staffs were very helpful and welcoming. Breakfast was very good. Shops nearby are convenient and walking distance"

"Excellent Stay there"

"The AC unit continued to freeze up and turn off. The unit was a small one to begin with and the maintenance team said to turn it off for an hour to defrost when it happens… then, my fiancee and I were stuck in the elevator for 15 minutes. The alarm didn’t work, the call button didn’t work and the camera was monitored or wasn’t working as we tried to get someone’s attention. My fiancee was crying and I was alarmed as the temperature grew to very hot inside. I eventually attempted to pry the doors...

"The pools was nice and the restaurant was good"

"Everything was excellent"

"Large room and have all facilities that you need except a refrigerator."