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"Great staff and a great service "

"I had to travel from Bangkok to Cincinnati at the last minute for the funeral of my beloved godfather, who passed away suddenly and unexpectedly. I always stay in the West Chester area since it’s close to family, and I’m familiar with the Aloft brand from other cities. As a Marriott Bonvoy member, I try to stay within their portfolio, and this hotel met my needs perfectly. During my 6-day stay, every staff member I encountered was friendly and helpful. My room was stylish, comfortable, and...

"Great breakfast, nice hotel."

"The hotel was super nice, it was clean and the staff were amazing. They have coffee or hot chocolate all night available to the customers. The water pressure for the shower wasnt the greatest, but it was perfect hotel. We will visit it again"

"Was very nice food right next door great breakfast and shopping near by"

"Great Staff; clean "

"Property was under renovations but quiet. "

"I was not disappointed. My room was rice and clean. I was able to rest well in the king sized bed on clean crisp linen. The staff were pleasant and helpful. The parking lot and parking areas were well lite bringing comfort for a lone traveler. The price was the icing on the cake. Thank you"

"Fantastic"

"Yes"

"When I arrived for check in after a long travel day, imagine my surprise that despite having a confirmation from Expedia there was no reservation for me. HAROLD, the front desk clerk, was very gracious and kind. He called the Expedia contact the hotel had and found that there was a glitch at Expedia and despite charging me and sending me a confirmation Expedia had never made my reservation. He stayed on the line with Expedia and handled the issue efficiently and professionally. He even...

"Everything was wonderful including the food in the little Bistro restaurant. Excellent dinner for a quick stop on the road and wonderful breakfast. Definitely stay here again."

"Everyone was kind "

"Every thing was great!! "