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Hotel Americana

3.0 star property
Hotel in Cali with fitness centre and 24-hour business centre

Choose dates to view prices

Hotel Americana in the city center offers a convenient coffee shop, a well-equipped gym, and a 24-hour business center. Rooms include WiFi, and the lobby serves free coffee and tea. A front-desk safe ensures peace of mind for valuables.

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room with 1 Double Bed and 1 Single Bed

Standard Triple Room with 1 Double Bed and 1 Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room with 1 Double Bed and 1 Single Bed

Highlights

TV
Cots/infant beds
Private bathroom
Free bottled water
Daily housekeeping
Wardrobe
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

TV
Cots/infant beds
Private bathroom
Free bottled water
Daily housekeeping
Wardrobe
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

Highlights

TV
Private bathroom
Free bottled water
Daily housekeeping
Wardrobe
Desk
  • Sleeps 4
  • 1 Queen Bed and 3 Single Beds

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
TV
Private bathroom
Free bottled water
Daily housekeeping
Wardrobe
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Economy Double Room

Highlights

TV
Fan
Private bathroom
Free bottled water
Daily housekeeping
Wardrobe
Desk
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Carrera 4 No. 8-73, Cali, Valle del Cauca, 760044

What's nearby

  • Valle del Cauca Government Building - 5 min walk - 0.5 km
  • Torre De Cali - 13 min walk - 1.1 km
  • Cali Zoo - 3 min drive - 3.0 km
  • Olympic Stadium Pascual Guerrero - 4 min drive - 2.9 km
  • Chipichape Shopping Center - 5 min drive - 3.3 km

Getting around

  • Dauga Station - 45 min drive
  • Cali (CLO-Alfonso Bonilla Aragon Intl.) - 35 min drive

Restaurants

  • ‪Bocados - ‬5 min walk
  • ‪Tony's Restaurante - ‬3 min walk
  • ‪sonido central - ‬4 min walk
  • ‪Malamaña - ‬2 min walk
  • ‪Las Delicias de Will's - ‬1 min walk

About this property

Hotel Americana

Hotel near Chipichape Shopping Center
Take advantage of a coffee shop/cafe, a gym and a 24-hour business centre at Hotel Americana. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Smoke-free property, a computer station and a lift
  • A front desk safe, a 24-hour front desk and coffee/tea in reception
Room features
All guest rooms at Hotel Americana feature perks, such as 24-hour room service, in addition to amenities, such as free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with showers
  • Wardrobes/cupboards, daily housekeeping and desks

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ILAR Bulevar Del Rio Hotel Downtown Cali

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 30 August 2023 to 28 August 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay for free
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Americana Cali
Hotel Americana Cali
Hotel Americana Cali
Hotel Americana Hotel
Hotel Americana Hotel Cali
Hotel Ayenda 1421 Americana

Frequently asked questions

Is Hotel Americana pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Americana?

This hotel doesn't offer parking.

What time is check-in at Hotel Americana?

Check-in start time: 3 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Americana?

Checkout is at noon.

Where is Hotel Americana located?

Located in La Merced, this hotel is steps from Bulevar del Río and 2.4 mi (3.8 km) from Chipichape Shopping Center. Cali Chamber of Commerce and Torre Mudejar are just steps away.

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Reviews

Hotel Americana Reviews

6.8

7.4

Cleanliness

6.6

Location

7.4

Staff & service

6.0

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 9 out of 50 reviews
Rating 8 - Good. 18 out of 50 reviews
Rating 6 - Okay. 11 out of 50 reviews
Rating 4 - Poor. 4 out of 50 reviews
Rating 2 - Terrible. 8 out of 50 reviews

Reviews

4/10 Poor

Rodrigo

Disliked: Property conditions & facilities, room comfort

This place was so bad that I had to move out.

This place was so bad that I had to move out the next day. This place is no longer what's shown in the pictures. Old facility, loud air conditioner, old bathroom, poor decoration, old smelling room. Defenitelly not up to standard for a 3 star hotel. I would rate this hotel a two star or less.

4/10 Poor

DAVID

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Sanitario mal diseñado, escalera con puerta cerrada, canales de televisión limitados, buen aseo, cada cómoda, servicio casi ausente
Stayed 1 night in Feb 2023

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a week there and the staff was extremely friendly and helpful even with someone who spoke little Spanish. If you are looking for a great little hotel this is definitely a place you should stay. Amazing restaurants within walking distance and very close to some amazing attractions.
Stayed 7 nights in May 2022

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, room comfort

Mala prestaciòn del servicio

Para empezar estaba tapado el sanitario, no tenia señal de TV. pague dos noches, entregue $150.000.oo y me dijeron que no hacían devolución de dinero.
Stayed 4 nights in Dec 2021

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente, todo muy cerca para salir
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Nooit meer.

Donker kader. Omgeving treurig. Geen ontbijt. Geen warm water. Luide aircondicion. Geen brandbeveiliging. We zijn er gevlucht!!!
Stayed 4 nights in Nov 2021

4/10 Poor

CESAR

Disliked: Cleanliness, staff & service, room comfort

Mala experiencia y mal hotel. Atención pésima.

Es un hotel muy malo y la atención pésima. Si bien es low cost, creo que ya exageran con el mal estado de los baños y la falta de ducha caliente. Es la primera vez que me pasa con un hotel que no dispone de agua caliente. No volveré a este ni ningún otro hotel de la cadena.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the river walk right in centro
Stayed 7 nights in Feb 2021

2/10 Terrible

Verified traveller

Travelocity did not respond to my sevral attemps to cancel hotel reservation. Sent you guys sevral notes messages to cancel hotel
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, small, nothing worked, bad neighborhood. No WiFi no hot water, bugs oh the list goes on
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy limpia y camas cómodas
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible and disgusting

Where should I start. I was switch from three rooms within the first hour. The first room had water all over the floor there is no AC and the fan was not working. The second room there was no Wi-Fi connection and the third room and there the poop stain over the toilet seat and mold over the sink. The rooms are facing the street so it get very noisy from are 5am to 1am. I wouldn't recommend this place if you have to spend a little more money to stay somewhere better I would recommend it this place is a disaster.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación muy buena. La srta. claudia excelente servicio muy amable y siempre dispuesta a ayudar.
Stayed 1 night in Nov 2019

10/10 Excellent

Angel&Vivian, Aruba

Liked: Cleanliness, staff & service
Property is not a top class Hotel but staff was friendly and Honest. Rooms were kept clean every day and property is located in a great area of Cali Center. We will be back to this property real soon.
Stayed 10 nights in Nov 2019

8/10 Good

RAUL FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Buena relación precio calidad
Stayed 1 night in Apr 2019

6/10 Okay

wilson enrique

Disliked: Room comfort
Es un hotel ubicado en una zona no muy buena con mucha gente de calle en sus alrededores .y que no da seguridad para salir o llegar tarde. Ademas las habitaciones no son tan agradables y nada comodas. Al llegar el primer dia me asignaron una habitacion con una cama tan dura que llegue a pensar que no tenia colchon . pedi que me cambiaran la habitación y sin problema lo realizaron pero sin envargo es un hotel de paso en el que no te sientes seguro. Un desayuno aceptable pero sin mucho de donde elegir. Los empleados atentos y serviciales pero en general no me volveria a alojar allí.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

En general el hotel muy bueno. Los alrededores si no son muy buenos.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En términos generales es aceptable, cumple con los requerimientos
Stayed 1 night in Feb 2019

6/10 Okay

Rudy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Aceptable por el precio

Hotel de bajo costo para dormir comodo. Puerta de baño cerraba.
Stayed 1 night in Feb 2019

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Excelente ubicación y relación precio/calidad. Quizás el único lunar fue el desayuno, muy limitado en cuanto a opciones.
Stayed 1 night in Dec 2018

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of Bogota

Great location, comfortable room, nice staff.
Stayed 3 nights in Jul 2018

4/10 Poor

Lissette

Disliked: Staff & service

No volveré a ese hotel.

No aceptaban tarjetas de crédito, me dieron una habitación de dos camas habiendo especificado que solo necesitaba una, el valor final a cancelar fue diferente al ofertado en hotels.com en prácticamente 100000 pesos. La habitación tenía polvo.
Stayed 4 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

old and expensive

For the price I was very disappointed with this place , the bed was down right uncomfortable , and every thing is old and much should be replaced . I moved to the hotel in front of this one , Imperial , and was much happier , the price there was about the same .

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

hôtel central

Hôtel bien situé au centre ville mais services de base

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The water was not hot, I did have a hot shower one day after asking for it but then I could not control the temperature, it was either hot or cold. I was there 10 days and only wanted to use the TV one time -- there were only 5 channels and the reception was terrible. I was told it had been fixed and that they would send someone to check; that someone never arrived.