Skip to main content

Sanctuary Palm Cove

Choose dates to view prices

Luxury
5.0 star property
9.8

Exceptional

Serene escape in lush tropical paradise

Surrounded by lush forest and tropical gardens, this serene retreat offers spacious, modern apartments with private entries. Enjoy a tranquil pool area with stunning views, and unwind in the comfort of your well-equipped, luxurious apartment.

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Outdoor pool, open 7:30 AM to 8:30 PM, pool umbrellas, pool loungers
Oasis at Palm Cove
Palm Cove
  • Pool
  • Hot tub
  • Kids’ pool
  • Parking included
9.6 out of 10, Exceptional, 167 reviews
Oasis at Palm Cove
Compare similar properties

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Early check-in subject to availability
Early check-in fee: AUD 250
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours or on the weekend must contact this property 24 hours prior the arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 125.0 per day.
Cots (infant beds) are available for AUD 50.0 per day

Payment types at the property

Important information

Optional extras

  • Early check-in fee: AUD 250 (subject to availability)
  • Crib (infant bed) fee: AUD 50.0 per day
  • Rollaway bed fee: AUD 125.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Frequently asked questions

Does Sanctuary Palm Cove have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sanctuary Palm Cove pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctuary Palm Cove?

Self-parking is free at this property.

What time is check-in at Sanctuary Palm Cove?

Check-in start time: 2 PM; check-in end time: 6 PM. Early check-in is available for a fee of AUD 250 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sanctuary Palm Cove?

Checkout is at 10 AM.

Does Sanctuary Palm Cove provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sanctuary Palm Cove located?

Nestled on the beach, this Palm Cove hotel is within 1 mi (2 km) of Palm Cove Beach, Wet Tropics of Queensland and Macalister Range National Park. Clifton Beach and Kewarra Beach are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.8

Exceptional

9.6

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 296 out of 327 reviews
Rating 8 - Good. 25 out of 327 reviews
Rating 6 - Okay. 5 out of 327 reviews
Rating 4 - Poor. 1 out of 327 reviews
Rating 2 - Terrible. 0 out of 327 reviews

Reviews

Verified

10/10 Excellent

Alexander Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was always clean and the staff was always friendly and helpful with all the questions we had!
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Gulhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exceptionally clean and well maintained, with a great pool and BBQ area. The property is close to great cafes and restaurants. The staff were friendly and helpful. Looking forward to our next visit!
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Sarsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well stocked kitchen, close to restaurants but quiet. Property managers quick to respond to queries. Absolutely loved it.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Good sized accomodation, super friendly staff owners, easy car hire w no hidden extras. Highly recommend.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 3 bedroom villa with private pool was one of the highlights on our month long tour of Australia. The hotel staff were extremely kind and helpful (we unexpectedly arrived after check in time - denoted as 6pm on Expedia, but 5:30pm is the actual close. No worries as staff had arranged a very easy alternate check in method). The space in the villa was huge, the kitchen and pantry full of helpful item, the grounds were immaculate and full of flora and fauna. Just breathtaking. We'd travel back to Palm Cove just to stay at the Sanctuary!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value for money. Apartments are spacious and well maintained.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, lots of space and the private pool was a hit with the children
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, close to the beach and shops/restaurants but private and quiet. Had a large, heated pool, which we made very good use of. Highly recommend.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Esther Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great property! Staff helpful and answered any questions we had about the area. Our apartment was excellent, very clean and roomy.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities
What a wonderful place! Front desk people were so kind and helpful! The place truly is a sanctuary in the middle of the rain forest and true to the pictures that are posted. Every studio or apartment is nested in luscious green surroundings and make you feel like you are in the middle of the rain forest! What a feeling. Pool is amazing and access to the esplanade for a walk on the beach and shops is just across the street. Very convenient! Amenities and space was well cared for and clean. Would return and rebook here. Enjoy your stay… they make you feel like a vacation!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff, lovely large apartment and close to the beach and shops
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean property run by a family business. Fantastic rooms excellent service and even have car hire available on the property. Close to the beach and all the restaurants in the area.
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent the receptionist was amazing. Everything was so lovely and clean.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment and beautiful grounds. Close to everything but quiet and private.
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment in perfect location
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful property. Built as apartment living which is a plus! Location is great. I recommend this place
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Andre Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space and privacy
Stayed 10 nights in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely tremendous. The accommodations were fantastic, the staff was very helpful and knowledgeable about what to do and when, and the grounds themselves were beautiful. The wildlife around, being close to the beach etc. As we stated to the host, we will definitely be back.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Damian

Liked: Property conditions & facilities
Excellent well finished apartment , and fantastic pool.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Family Vacation Spot!

Beautiful apartments tucked away just off the Esplanade, easy walk to shops and restaurants and easy 5min drive to Coles for supplies. Rooms were perfectly suited for 4 adults and 2 children family vacation. Rooms were very clean and spacious. Grounds were lovely and the pool was really great for the kids! Would definitely recommend!
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Bodil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

The staff was amazing. Helped us a lot to find the best activities. Rented out nice car, advices were to go in the Rainforest and booked good snorkling tour.
Stayed 6 nights in Dec 2024
Verified

8/10 Good

Linda Joy

Lovely property especially the pond with all the water lilies. Excellent security and great proximity to the beach, pier and esplanade.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Maria

Liked: Property conditions & facilities
The Sanctuary is exactly that - a beautiful, calm and comfortable stay in paradise. Picturesque setting by the sea, comfortable, clean and spacious apartment and clean, high end facilities in and outside the apartment. We absolutely loved our stay and would recommend it to anyone wanting to enjoy a few days of peace and tranquility in a gorgeous setting.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palm Cove stay

Lovely quiet area of Palm Cove, friendly staff, walking distance to shops, restaurants, beach and bars. Spacious apartment with everything included.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
The family running the property made the stay so easy - they supported an early check in and late check out and were always on hand to answer any questions. The pool is fantastic and the grounds are well looked after. We will be back!
Stayed 7 nights in Apr 2024