Search Hotels Near Cairn Hill, Ootacamund

"Bathroom is bad. No water supply properly in the basin. As shown in the picture bathtub is not at all usable. Infact bugs are in the bathroom. No telephone in the room and unfortunately there are not even staff available to seek help. I had to go searching for them. No Internet even after asking for them. Only positive about the place is the lawn. It’s not worth the price "

"Very nice hotel located at the top of a hill in Ooty. Nicely appointed rooms with comfortable bedding. Staff was extremely friendly and provided good service. Hotel location makes it easy to walk down to main city area where lots restaurants are available. However, you can easily eat at the in house restaurant as well. There is a game room for kids to play. Afternoon tea in the garden was nice everyday between. 5-6pm. Only suggestion would be to add a swimming pool to property. "

"A bit rough and rugged. Staff were helpful with tours etc. Ordered food from the hotel and it took over an hour to come and wasn’t hot. Location not great, need to get tuktuk most places as no uber. Wasn’t the most comfortable place. "

"Good exp "

"Excellent location ambience and great staff"

"No Wi Fi, felt like a deserted place with nobody at all inside. The rooms need to be upgraded to match the rates! "

"I had a wonderful experience at this hotel from start to finish. The check-in process was smooth and the staff was extremely welcoming and professional. The room was spotless, spacious, and very comfortable. The bed was cozy, and everything from the linens to the bathroom amenities felt high quality. The location was perfect — close to restaurants and shops, yet still quiet and relaxing at night. Housekeeping did a great job, and I appreciated the attention to detail throughout the property. Overall, it was a stress-free and enjoyable stay. I would definitely come back and recommend this hotel to anyone looking for comfort, cleanliness, and excellent service. "

"Stinky Bathroom"

"Dear Team, I had originally booked Tea Garden Stay for my trip. However, after the booking was confirmed, I received a call from the property stating that the booking had been opened erroneously due to a system glitch and that the stay was not actually available. I was then advised that an alternate option would be provided. Unfortunately, the alternate accommodation offered was completely unacceptable and nowhere close to what was originally booked: The alternate stay was a basic 2 BHK home, with no basic toiletries, towels, or standard amenities provided. The location was not accessible by auto or cab, causing major inconvenience. My original booking included breakfast, which was not provided at the alternate accommodation. I specifically chose Tea Garden Stay for a comfortable and hassle-free experience. Due to this booking error and the poor substitute provided, my entire trip was severely disrupted. This situation occurred solely because of your system error, and I had to face unnecessary stress and inconvenience as a result."