Is Thatched Cottage Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Thatched Cottage Hotel?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Thatched Cottage Hotel on 3 Nov 2025 start from ฿3,989.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Thatched Cottage Hotel?

Self-parking is free at this property.

What time is check-in at Thatched Cottage Hotel?

Check-in start time: 4:00 PM; check-in end time: 8 PM. Late check-in is available during limited hours.

Does Thatched Cottage Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 150 per vehicle applies.

Where is Thatched Cottage Hotel located?

Situated in a national park, this hotel is 4.8 mi (7.8 km) from New Forest National Park, and within 12 mi (20 km) of Beaulieu National Motor Museum and Exbury Gardens and Steam Railway. Paultons Family Theme Park - Home of Peppa Pig World and Mayflower Theatre are also within 16 mi (25 km). Brockenhurst Station is only a 3-minute walk.

Thatched Cottage Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Matt

20 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely stay, brilliant location. Breakfast was amazing too.

Stayed 1 night in Jul 2025

8/10 Good

martyn

18 Oct 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place to stay

very nice stay,excellent room ,loads of places to eat,staff friendly and efficient.

10/10 Excellent

Sunny

28 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Quirky place to stay in Brockenhurst, nice gin bar and great service.

Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

6 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice comfortable place to stay. Friendly staff. Excellent selection of gin and great breakfast.

Stayed 2 nights in Apr 2023

10/10 Excellent

Norman

28 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were lovely

Stayed 2 nights in Jul 2022

10/10 Excellent

Michael

12 Sep 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My first real visit to Brockenhurst and was very impressed with this cottage hotel, staff really friendly room basic but comfortable, breakfast very nice with a good full English, very handy in the heart of the new forest will stay here again

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

4 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We stayed in a beautiful, cosy garden room with patio doors leading onto a small quiet garden. Tasty high quality breakfast with great service. We throughly enjoyed our stay.

Stayed 2 nights in Jun 2023

6/10 Okay

SG

31 Jul 2025

Disliked: Room comfort

Misleading

This was disappointing as the hotel was on a very busy junction of two roads and a railway track. The room we had was up some very narrow steep stairs that were hard to navigate. The roof was very low which meant you had to mind you head going into the dated toilet and also getting in and out of the bath was a struggle as again the roof was low and angled. Bed was not the most comfortable. There was a pub right next door which meant it was noisey every night. Rooms smelt damp when the doors to the bathroom were closed overnight. Not one we will return too unfortunately.

Stayed 2 nights in Jul 2025

6/10 Okay

Wendy

12 Jul 2025

Disliked: Cleanliness

Disappointing

We were very disappointed with our stay considering the price paid. The room up in their "loft" was cramped and Im not sure that the access stairs were legal for a hotel. I accept that this is an old property, but the room had lots of cobwebs and was generally quite scruffy. The room was extremely dark, and the different levels caused some issues with stubbing toes on steps etc! No full length mirror and nowhere to put washing things in the bathroom - had to put our things in the bath! Facilities were poor. Staff were a little "brusque". I would not pay the prices charged to stay here again. Location was good, and the main reason why we chose to book this hotel.

Stayed 2 nights in Jun 2025

8/10 Good

Phillip

29 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not actually a cottage.

I thought I was staying in the cottage based on the main photo when there were actual rooms in a purpose built house round the back out of view which I'll knock a star off for. Other than that, can't fault it. Really smart place, friendly staff, a really good breakfast and a nice stay

Stayed 1 night in Oct 2022

8/10 Good

Margaret

24 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pleasant stay in a single room but bottle of drinking (tap) water should be large size please. Or fill the small kettle too.

Stayed 1 night in Apr 2023

10/10 Excellent

Diane

9 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Winter Break

I don't think we could have booked a better place. Myself and my husband planned a break in the New Forest with our dog and from the moment we arrived nothing was too much trouble ..every staff member went out of their way to be friendly and hospitable. The hotel is ideally placed in centre of Brockenhurst. Full of history and charm but with contemporary and comfortable lodges in the garden area, whicj was really well designed. Breakfast was lovely and the evening gin bar with its extensive gin and cocktail menu was a welcome addition! Staff were happy to reccomend places locally for our evening meal and we weren't disappointed when we visited the local 'Snakecatcher' Overall a great stay. Thankyou

Stayed 2 nights in Dec 2022

8/10 Good

James

11 Sep 2025

Liked: Cleanliness, staff & service

Steep staircase which we were not informed about my wife has a disability which made it difficult to get up and down

Stayed 1 night in Sep 2025

10/10 Excellent

Darin

3 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stop

Had a lovely stay, our room was up some very steep stairs, need to be careful. Some items in the room need some TLC, but overhaul very nice. Had some nice tea and coffee plus biscuits

Stayed 1 night in Jul 2025

6/10 Okay

Sue

8 Dec 2023

Liked: Cleanliness, amenities

Disliked: Staff & service

Quaint cottage and staff were polite. The room we stayed in was nice and bright. There was a very bad damp problem in the en suite especially above the shower, not just on the ceiling but the shower sealant was all black and the bottom of the shower door had not even been cleaned of all the mould. The shower was very powerful and water hot. Skirting of the bedroom was missing exposing the gap between floor and ceiling. Although there was radiator heating the thermostat was loose and difficult to tell which way to turn it to increase. The room felt warm but the floor, although it looked pretty, was absolutely stone cold. The windows close, paint peeling and look grubby. The curtains were badly hung and dragged on the floor so we’re dirty. There was a wardrobe which had the most ridiculous glass panels stuck to the front doors the type that would be fitting of a circus where the reflection made you look very short and twice as wide. On inside of the wardrobe door were 4 mirror tiles butted together to be a vertical rectangular shape. The bedside cabinets and sideboard have had no protection on the tops and are badly water stained. Bed was fantastically comfy and clean. Kettle was placed under the wall mounted tv!! Breakfast was fabulous, but the small breakfast room leads to outdoors and so when people used the door the cold came in and food cooled. Expensive b&b for what was on offer.

Stayed 1 night in Dec 2023

10/10 Excellent

Cynthia Ann

16 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was in the heart of the New Forest, convenient for other towns/villages/beaches we visited, forest walks close by. Room and ensuite were comfortable and very clean. Breakfast was excellent, many choices. Staff friendly and accommodating. Pub next door served excellent evening meals. Would definitely recommend.

Stayed 6 nights in Nov 2023

8/10 Good

Alison

5 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

A period property with plenty of character! We stayed in one of the historic rooms which was full of charm. Breakfast was lovely, the gin bar had plenty of choice and we were well looked after by the staff. The hotel has a good choice of restaurants nearby and is in an excellent location for visits to the New Forest.

Stayed 2 nights in Nov 2023

10/10 Excellent

Dawn

3 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed in 'senca' garden room for one night & will be back for longer. Rooms clean & have all that you need.We did ask for an iron & it was brought straight away with ironing board.Slept well,beds comfy & quiet rooms. Breakfast was lovely & plentiful choices to have. Staff were really helpful & friendly Overall & lovely relaxed night away in a beautiful thatched cottage close to train st,bike hire shop,bars & restaurants. Look forward to returning.

Stayed 1 night in Oct 2023

8/10 Good

Andy

31 Oct 2023

Liked: Cleanliness, staff & service, room comfort

Lovely cottage with friendly staff.

Really nice venue in an excellent location, very close to train station and bike hire shop, plus local pubs. Friendly staff, and nice breakfast, although they did seem to struggle with poached eggs, they were always overcooked when I, or any of the others in my group ordered them. But I have to say, they did the best scrambled egg I’ve ever had! My only other gripe would be the bathroom in the studio we were staying in, the walls need plastering, some tiles or splash back of some sort fitted around the bath, and the actual bath fitted properly. The side panel is falling out, and the silicone around the bath looks like it was done by a 5 year old!

Stayed 3 nights in Oct 2023

10/10 Excellent

Robin

2 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As lovely as it looks

We thoroughly enjoyed our stay at Thatched Cottage. It is close enough to the forest to see the horses and walk through the luscious trees and foliage. It is also close to shops and restaurants. We walked easily from the station. Check in was easy and although we were up a flight of stairs we were helped with the luggage. Perhaps a little more attention could be given to offering assistance early as the paths are a little uneven. The room was delightful with a comfortable bed. Breakfast was pleasant and plentiful

Stayed 2 nights in Sep 2023

8/10 Good

Gary

26 Sep 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lack of info

Everything was fine nobody told us about the stairs or low doors for someone that is disabled as I am it was a struggle

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

4 Sep 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place. It was just noisy Friday night from guests in other rooms. New Forest is great! I liked Roydon Woods. (Watch your step on sidewalks because some have a lot of livestock manure.)

Stayed 3 nights in Aug 2023

8/10 Good

daniele

28 Jul 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very quaint and quirky. Do not book a historic room if you have mobility issues. Breakfast was very good, lots of choice. The only downside was shower is a hand held attachment to mixer tap, not a shower over the bath. You had sit in the bath to use but was no problem for a few days. Would stay again.

Stayed 2 nights in Jul 2023

8/10 Good

J

2 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

If you like a good shower, this is the place as it's one of the best I've experienced. Good location and although afternoon tea is not our thing, it looks exceptional.

Stayed 1 night in Apr 2023

10/10 Excellent

Jackie

24 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

We had a wonderful stay at the Thatched Cottage Hotel. Staff really friendly on arrival, room lovely and clean with great refreshment facilities. Breakfast was delicious and great quality. While we were there we booked one of the Gin Flights which was brilliant plus we even squeezed in a cream tea in the sunny outside space. In summary a great venue with great facilities, lovely friendly staff and a great location. We'll be back!

Stayed 2 nights in Apr 2023

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